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Customer Experience
transcosmos announced that it has added AI agent capabilities to trans-DX for Support—its CX platform that enhances customer experience (CX) across customer touchpoints while optimizing operational costs—evolving it into trans-DX…
GP Lab Launch Highlights AIx in Event Industry
Global Produce has set up GP Lab in April 2026, a dedicated…
Chatbots are now insight engines, not just support tools
DS Brand has launched a new ‘Data Solutions’ page for its DS…
Money Forward unveils AI-BPO lease management beta
Money Forward, Inc. has launched a new AI-BPO service, "Money Forward Omakase…
Payke Introduces AI Concierge for Tourist Shopping
Payke Co., Ltd. is pleased to announce the launch of a beta…
Pole To Win Introduces Doctor CS Log Analysis Tool
Pole To Win Co., Ltd., a company that supports the resolution of…
Chotto Unveils AI Website That Responds to Users
Chotto Co., Ltd. has launched ‘Agentic Website by Orizm,’ and the pitch…
GIBRY and TB Next Boost Contact Centers with AI
GIBRY Inc. has teamed up with TB Next Communications Inc. to rethink…
NTT DOCOMO Expands Global Streaming Ambitions with Japanese Content Hub in Thailand
NTT DOCOMO, INC. the leader of telecom industry in Japan, is making…
GP Lab Launch Highlights AIx in Event Industry
Global Produce has set up GP Lab in April 2026, a dedicated…
Chatbots are now insight engines, not just support tools
DS Brand has launched a new ‘Data Solutions’ page for its DS…
Money Forward unveils AI-BPO lease management beta
Money Forward, Inc. has launched a new AI-BPO service, "Money Forward Omakase…
Payke Introduces AI Concierge for Tourist Shopping
Payke Co., Ltd. is pleased to announce the launch of a beta…
Pole To Win Introduces Doctor CS Log Analysis Tool
Pole To Win Co., Ltd., a company that supports the resolution of…
Chotto Unveils AI Website That Responds to Users
Chotto Co., Ltd. has launched ‘Agentic Website by Orizm,’ and the pitch…
GIBRY and TB Next Boost Contact Centers with AI
GIBRY Inc. has teamed up with TB Next Communications Inc. to rethink…
NTT DOCOMO Expands Global Streaming Ambitions with Japanese Content Hub in Thailand
NTT DOCOMO, INC. the leader of telecom industry in Japan, is making…
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