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Customer Experience
Eclect and Channel Corporation have entered into a technology partnership to help upgrade customer support workflows for companies selling on Rakuten Ichiba. Honestly, the point is to get things working…
JOLS Launches Healthcare AI Chatbot Service
JOLS Co., Ltd. has introduced a new AI-powered solution designed to deliver…
NineOut Introduces ‘Knowledge’ AI Data Platform
NineOut Inc. has launched a new feature called Knowledge. The goal is…
FANCL Introduces MOBI BOT AI Vector Search Chatbot
Mobilus Corporation, a developer and provider of CX solutions for contact centers,…
Mizuho Bank deploys PKSHA VoiceAgent in contact center
PKSHA Technology Inc. is pleased to announce that in collaboration with Mizuho…
IVRy Leverages AI-First Model for Japan’s Contact Centers
IVRy Inc. has launched IVRy AI Contact Center, positioning it as an…
Future Shop starts collaboration with ResolVoost service
Future Shop Co., Ltd., which provides the SaaS-based e-commerce site construction platform…
InsightX Gets Another ¥200 Million from Rakuten Capital and It Says a Lot About Where Japan’s AI Market Is Headed
InsightX, a Tokyo based AI startup, has raised another ¥200 million from…
AOKI and Hitachi Solutions team up to revamp CX stack
AOKI Holdings and Hitachi Solutions have entered a long term partnership centered…
JOLS Launches Healthcare AI Chatbot Service
JOLS Co., Ltd. has introduced a new AI-powered solution designed to deliver…
NineOut Introduces ‘Knowledge’ AI Data Platform
NineOut Inc. has launched a new feature called Knowledge. The goal is…
FANCL Introduces MOBI BOT AI Vector Search Chatbot
Mobilus Corporation, a developer and provider of CX solutions for contact centers,…
Mizuho Bank deploys PKSHA VoiceAgent in contact center
PKSHA Technology Inc. is pleased to announce that in collaboration with Mizuho…
IVRy Leverages AI-First Model for Japan’s Contact Centers
IVRy Inc. has launched IVRy AI Contact Center, positioning it as an…
Future Shop starts collaboration with ResolVoost service
Future Shop Co., Ltd., which provides the SaaS-based e-commerce site construction platform…
InsightX Gets Another ¥200 Million from Rakuten Capital and It Says a Lot About Where Japan’s AI Market Is Headed
InsightX, a Tokyo based AI startup, has raised another ¥200 million from…
AOKI and Hitachi Solutions team up to revamp CX stack
AOKI Holdings and Hitachi Solutions have entered a long term partnership centered…
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