Customer Experience

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GVA TECH Adopts AI Platform for Customer Support

GVA TECH has adopted HelpDog, an AI-powered customer support platform from noco Inc., to improve how users access information across its legal tech services. The move comes as customer inquiries…

Shinka and SB C&S Form Capital and Business Alliance

Shinka Co., Ltd., which develops and sells the AI ​​communication integration platform…

AI Dig v3 turns contact center data into knowledge

S&I have rolled out AI Dig v3, and the pitch is simple.…

JOLS Launches Healthcare AI Chatbot Service

JOLS Co., Ltd. has introduced a new AI-powered solution designed to deliver…

NineOut Introduces ‘Knowledge’ AI Data Platform

NineOut Inc. has launched a new feature called Knowledge. The goal is…

FANCL Introduces MOBI BOT AI Vector Search Chatbot

Mobilus Corporation, a developer and provider of CX solutions for contact centers,…

Mizuho Bank deploys PKSHA VoiceAgent in contact center

PKSHA Technology Inc. is pleased to announce that in collaboration with Mizuho…

IVRy Leverages AI-First Model for Japan’s Contact Centers

IVRy Inc. has launched IVRy AI Contact Center, positioning it as an…

Future Shop starts collaboration with ResolVoost service

Future Shop Co., Ltd., which provides the SaaS-based e-commerce site construction platform…

Shinka and SB C&S Form Capital and Business Alliance

Shinka Co., Ltd., which develops and sells the AI ​​communication integration platform…

AI Dig v3 turns contact center data into knowledge

S&I have rolled out AI Dig v3, and the pitch is simple.…

JOLS Launches Healthcare AI Chatbot Service

JOLS Co., Ltd. has introduced a new AI-powered solution designed to deliver…

NineOut Introduces ‘Knowledge’ AI Data Platform

NineOut Inc. has launched a new feature called Knowledge. The goal is…

FANCL Introduces MOBI BOT AI Vector Search Chatbot

Mobilus Corporation, a developer and provider of CX solutions for contact centers,…

Mizuho Bank deploys PKSHA VoiceAgent in contact center

PKSHA Technology Inc. is pleased to announce that in collaboration with Mizuho…

IVRy Leverages AI-First Model for Japan’s Contact Centers

IVRy Inc. has launched IVRy AI Contact Center, positioning it as an…

Future Shop starts collaboration with ResolVoost service

Future Shop Co., Ltd., which provides the SaaS-based e-commerce site construction platform…

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