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Customer Experience
Digital entertainment in Japan is slowly integrating with the recent tie-up between LINE Manga, which is the manga site in Japan developed by Naver Webtoon, and NTT DOCOMO on "d…
Eclect and Channel Improve Seller Experience on Rakuten
Eclect and Channel Corporation have entered into a technology partnership to help…
Scene Live and Dr.Tel launch AI Call Management Solution
Scene Live has started a collaboration with Stadium, the company behind the…
RightTouch and InsureMO expand Insurance Digital Solutions
RightTouch Co., Ltd., which provides AI contact center infrastructure for enterprises, and…
Smash Aims to Improve Customer Feedback Management
Smash Inc. has launched a new AI-powered customer feedback platform called ‘Smash…
Ringbull Raises ¥300M for Global E-Commerce Expansion
Ringbull Co., Ltd. has raised ¥300 million in a new funding round…
Yappli Launches NFC-Powered Store Experience Platform
Yappli Inc., which provides the app platform "Yappli", will begin offering a…
Mobilus Introduces Hallucination-Control AI Chatbot
Mobilus Co., Ltd., a developer and provider of CX solutions for contact…
JPSA Introduces Dedicated Customer Support Center
The Japan Post-Payment Service Association will establish the "Japan Post-Payment Service Association…
Eclect and Channel Improve Seller Experience on Rakuten
Eclect and Channel Corporation have entered into a technology partnership to help…
Scene Live and Dr.Tel launch AI Call Management Solution
Scene Live has started a collaboration with Stadium, the company behind the…
RightTouch and InsureMO expand Insurance Digital Solutions
RightTouch Co., Ltd., which provides AI contact center infrastructure for enterprises, and…
Smash Aims to Improve Customer Feedback Management
Smash Inc. has launched a new AI-powered customer feedback platform called ‘Smash…
Ringbull Raises ¥300M for Global E-Commerce Expansion
Ringbull Co., Ltd. has raised ¥300 million in a new funding round…
Yappli Launches NFC-Powered Store Experience Platform
Yappli Inc., which provides the app platform "Yappli", will begin offering a…
Mobilus Introduces Hallucination-Control AI Chatbot
Mobilus Co., Ltd., a developer and provider of CX solutions for contact…
JPSA Introduces Dedicated Customer Support Center
The Japan Post-Payment Service Association will establish the "Japan Post-Payment Service Association…
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