Customer Experience

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Eclect and Channel Improve Seller Experience on Rakuten

Eclect and Channel Corporation have entered into a technology partnership to help upgrade customer support workflows for companies selling on Rakuten Ichiba. Honestly, the point is to get things working…

DS Brand debuts DS Chatbot for e-commerce support

DS Brand Co., Ltd. has strengthened its proposals for the use of…

AI model teams with Canon MJ on “MirAI” AI character

AI model Inc. has developed "MirAI," an AI character that will communicate…

BIZTEL and LINX Chat integrate call and video services

LINK Inc., which operates "BIZTEL," a cloud-based CTI/call center system that has…

Shufunotomo unveils Life AI interactive service

Shufunotomo Co., Ltd. launched "Kurashi no AI," an interactive service that allows…

Centou evolves notes into collaborative team knowledge

Centou from alma Inc introduces a system where AI continuously updates customer…

GP Lab Launch Highlights AIx in Event Industry

Global Produce has set up GP Lab in April 2026, a dedicated…

Chatbots are now insight engines, not just support tools

DS Brand has launched a new ‘Data Solutions’ page for its DS…

Money Forward unveils AI-BPO lease management beta

Money Forward, Inc. has launched a new AI-BPO service, "Money Forward Omakase…

DS Brand debuts DS Chatbot for e-commerce support

DS Brand Co., Ltd. has strengthened its proposals for the use of…

AI model teams with Canon MJ on “MirAI” AI character

AI model Inc. has developed "MirAI," an AI character that will communicate…

BIZTEL and LINX Chat integrate call and video services

LINK Inc., which operates "BIZTEL," a cloud-based CTI/call center system that has…

Shufunotomo unveils Life AI interactive service

Shufunotomo Co., Ltd. launched "Kurashi no AI," an interactive service that allows…

Centou evolves notes into collaborative team knowledge

Centou from alma Inc introduces a system where AI continuously updates customer…

GP Lab Launch Highlights AIx in Event Industry

Global Produce has set up GP Lab in April 2026, a dedicated…

Chatbots are now insight engines, not just support tools

DS Brand has launched a new ‘Data Solutions’ page for its DS…

Money Forward unveils AI-BPO lease management beta

Money Forward, Inc. has launched a new AI-BPO service, "Money Forward Omakase…

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