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Customer Experience
transcosmos announced that it has added AI agent capabilities to trans-DX for Support—its CX platform that enhances customer experience (CX) across customer touchpoints while optimizing operational costs—evolving it into trans-DX…
Yappli Launches NFC-Powered Store Experience Platform
Yappli Inc., which provides the app platform "Yappli", will begin offering a…
Mobilus Introduces Hallucination-Control AI Chatbot
Mobilus Co., Ltd., a developer and provider of CX solutions for contact…
JPSA Introduces Dedicated Customer Support Center
The Japan Post-Payment Service Association will establish the "Japan Post-Payment Service Association…
Plaid Introduces Embedded AI Customer Support Tool
Plaid Inc. has developed an AI assistant for face-to-face business support using…
Edion and Preferred Networks Push AI Store Innovation
Edion Co., Ltd. and Preferred Networks, Inc. will begin a proof-of-concept experiment…
RightTouch Pushes AI Customer Experience Platform
RightTouch Co., Ltd., a provider of AI contact center infrastructure for enterprises,…
Goodcross Launches AI Chatbot for Customer Drop-Off
Goodcross Co., Ltd. has officially launched an AI chatbot service designed to…
SoVeC Launches VPS-Powered AR Web Solution
SoVeC Corporation has been providing "XR CHANNEL"*², a location-based AR application that…
Yappli Launches NFC-Powered Store Experience Platform
Yappli Inc., which provides the app platform "Yappli", will begin offering a…
Mobilus Introduces Hallucination-Control AI Chatbot
Mobilus Co., Ltd., a developer and provider of CX solutions for contact…
JPSA Introduces Dedicated Customer Support Center
The Japan Post-Payment Service Association will establish the "Japan Post-Payment Service Association…
Plaid Introduces Embedded AI Customer Support Tool
Plaid Inc. has developed an AI assistant for face-to-face business support using…
Edion and Preferred Networks Push AI Store Innovation
Edion Co., Ltd. and Preferred Networks, Inc. will begin a proof-of-concept experiment…
RightTouch Pushes AI Customer Experience Platform
RightTouch Co., Ltd., a provider of AI contact center infrastructure for enterprises,…
Goodcross Launches AI Chatbot for Customer Drop-Off
Goodcross Co., Ltd. has officially launched an AI chatbot service designed to…
SoVeC Launches VPS-Powered AR Web Solution
SoVeC Corporation has been providing "XR CHANNEL"*², a location-based AR application that…
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