Customer Experience

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GIX Becomes Technology Partner of LINE Yahoo Consortium

GIX Co., Ltd. is pleased to announce that it has joined the "Customer Growth Consortium" established by LINE Yahoo! Japan Corporation (hereinafter referred to as "LINE Yahoo!") as a Technology…

Voicebots Transform Delivery Support Operations

Altius Link has deployed its Virtual Agent Voice solution at the customer…

DS Brand Launches AI MODEL Customer Service

DS Brand Co., Ltd., the developer and provider of the website creation…

SocioFuture Unveils Letter for Business Communication

SocioFuture Inc. launched "Letter", a SaaS that promotes interaction between companies and…

Kuuzen Secures ¥1.63 Billion to Expand AI Platform

Kuuzen has brought in a total of ¥1.63 billion through its Series…

Plaid and SORAMICHI Develop AI-BPO Services

Plaid Inc. will jointly develop an "AI-BPO service" with SORAMICHI Inc., an…

RevComm Automates Customer Support with AI

RevComm has just introduced the MiiTel Synapse Agent (beta version), which is…

Coconala Launches AI-Powered Service Matching

Coconala, Inc. launched the "Ordering AI Assistant" function on June 29, 2026.…

GVA TECH Adopts AI Platform for Customer Support

GVA TECH has adopted HelpDog, an AI-powered customer support platform from noco…

Voicebots Transform Delivery Support Operations

Altius Link has deployed its Virtual Agent Voice solution at the customer…

DS Brand Launches AI MODEL Customer Service

DS Brand Co., Ltd., the developer and provider of the website creation…

SocioFuture Unveils Letter for Business Communication

SocioFuture Inc. launched "Letter", a SaaS that promotes interaction between companies and…

Kuuzen Secures ¥1.63 Billion to Expand AI Platform

Kuuzen has brought in a total of ¥1.63 billion through its Series…

Plaid and SORAMICHI Develop AI-BPO Services

Plaid Inc. will jointly develop an "AI-BPO service" with SORAMICHI Inc., an…

RevComm Automates Customer Support with AI

RevComm has just introduced the MiiTel Synapse Agent (beta version), which is…

Coconala Launches AI-Powered Service Matching

Coconala, Inc. launched the "Ordering AI Assistant" function on June 29, 2026.…

GVA TECH Adopts AI Platform for Customer Support

GVA TECH has adopted HelpDog, an AI-powered customer support platform from noco…

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