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Customer Experience
Shufunotomo Co., Ltd. launched "Kurashi no AI," an interactive service that allows users to easily consult about everyday worries and questions via LINE, on April 15, 2026. This service was…
GIBRY and TB Next Boost Contact Centers with AI
GIBRY Inc. has teamed up with TB Next Communications Inc. to rethink…
NTT DOCOMO Expands Global Streaming Ambitions with Japanese Content Hub in Thailand
NTT DOCOMO, INC. the leader of telecom industry in Japan, is making…
ElevenLabs Promotes AI Voice Agent for Customer Service
ElevenLab Japan LLC, a global leader in AI voice research and technology,…
Shinka and SB C&S Form Capital and Business Alliance
Shinka Co., Ltd., which develops and sells the AI communication integration platform…
AI Dig v3 turns contact center data into knowledge
S&I have rolled out AI Dig v3, and the pitch is simple.…
JOLS Launches Healthcare AI Chatbot Service
JOLS Co., Ltd. has introduced a new AI-powered solution designed to deliver…
NineOut Introduces ‘Knowledge’ AI Data Platform
NineOut Inc. has launched a new feature called Knowledge. The goal is…
FANCL Introduces MOBI BOT AI Vector Search Chatbot
Mobilus Corporation, a developer and provider of CX solutions for contact centers,…
GIBRY and TB Next Boost Contact Centers with AI
GIBRY Inc. has teamed up with TB Next Communications Inc. to rethink…
NTT DOCOMO Expands Global Streaming Ambitions with Japanese Content Hub in Thailand
NTT DOCOMO, INC. the leader of telecom industry in Japan, is making…
ElevenLabs Promotes AI Voice Agent for Customer Service
ElevenLab Japan LLC, a global leader in AI voice research and technology,…
Shinka and SB C&S Form Capital and Business Alliance
Shinka Co., Ltd., which develops and sells the AI communication integration platform…
AI Dig v3 turns contact center data into knowledge
S&I have rolled out AI Dig v3, and the pitch is simple.…
JOLS Launches Healthcare AI Chatbot Service
JOLS Co., Ltd. has introduced a new AI-powered solution designed to deliver…
NineOut Introduces ‘Knowledge’ AI Data Platform
NineOut Inc. has launched a new feature called Knowledge. The goal is…
FANCL Introduces MOBI BOT AI Vector Search Chatbot
Mobilus Corporation, a developer and provider of CX solutions for contact centers,…
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