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Customer Experience
transcosmos announced that it has added AI agent capabilities to trans-DX for Support—its CX platform that enhances customer experience (CX) across customer touchpoints while optimizing operational costs—evolving it into trans-DX…
Coconala Launches AI-Powered Service Matching
Coconala, Inc. launched the "Ordering AI Assistant" function on June 29, 2026.…
GVA TECH Adopts AI Platform for Customer Support
GVA TECH has adopted HelpDog, an AI-powered customer support platform from noco…
ChatForce Launches AI Customer Support Chatbot
Commerce Force just rolled out CS Chatbot, a sort of AI-powered customer…
Eclect and Channel Improve Seller Experience on Rakuten
Eclect and Channel Corporation have entered into a technology partnership to help…
Scene Live and Dr.Tel launch AI Call Management Solution
Scene Live has started a collaboration with Stadium, the company behind the…
RightTouch and InsureMO expand Insurance Digital Solutions
RightTouch Co., Ltd., which provides AI contact center infrastructure for enterprises, and…
Smash Aims to Improve Customer Feedback Management
Smash Inc. has launched a new AI-powered customer feedback platform called ‘Smash…
Ringbull Raises ¥300M for Global E-Commerce Expansion
Ringbull Co., Ltd. has raised ¥300 million in a new funding round…
Coconala Launches AI-Powered Service Matching
Coconala, Inc. launched the "Ordering AI Assistant" function on June 29, 2026.…
GVA TECH Adopts AI Platform for Customer Support
GVA TECH has adopted HelpDog, an AI-powered customer support platform from noco…
ChatForce Launches AI Customer Support Chatbot
Commerce Force just rolled out CS Chatbot, a sort of AI-powered customer…
Eclect and Channel Improve Seller Experience on Rakuten
Eclect and Channel Corporation have entered into a technology partnership to help…
Scene Live and Dr.Tel launch AI Call Management Solution
Scene Live has started a collaboration with Stadium, the company behind the…
RightTouch and InsureMO expand Insurance Digital Solutions
RightTouch Co., Ltd., which provides AI contact center infrastructure for enterprises, and…
Smash Aims to Improve Customer Feedback Management
Smash Inc. has launched a new AI-powered customer feedback platform called ‘Smash…
Ringbull Raises ¥300M for Global E-Commerce Expansion
Ringbull Co., Ltd. has raised ¥300 million in a new funding round…
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