日本語 
Coconala, Inc. launched the “Ordering AI Assistant” function on June 29, 2026. This function suggests the optimal option from the diverse ordering methods and service providers offered by Coconala simply by answering questions posed by the AI.
This function eliminates the hurdle of “not knowing what to order or how to order it,” realizing a new matching experience where anyone can easily and smoothly find their ideal professional.
Background: Towards a world where everyone can find the “optimal solution” from a variety of options.
In recent years, against the backdrop of rapidly changing market conditions and the spread of diverse working styles, there has been an accelerating trend, both among individuals and corporations, to utilize external professional talent with specialized skills (such as freelancers and part-time workers) to increase productivity.
Also Read: GVA TECH Adopts AI Platform for Customer Support
Our company’s “Coconala Skill Market” continues to grow as a platform boasting a wealth of services across 740 categories and over 1 million listings. We are also expanding our agent business, which supports matching with professional talent and employs 1.4 million skilled individuals, offering a range of services that meet the diverse needs of individuals and corporations.
However, precisely because there are so many options, there has been a challenge in that users have to consider many factors, such as “how to articulate what they want to request” and “what is the best method for them.” Therefore, in line with our core strategy of “optimizing economic zone matching with AI,” we launched “Coconala for ChatGPT” this month, the first ChatGPT app in Japan for a service provision platform. This new feature is the second phase of that initiative and is positioned as a major update to Coconala itself. Our goal is to dramatically reduce the cost of consideration before placing an order and to create the best possible match in the shortest possible time. We will initially offer this feature to a limited number of newly registered users and will gradually expand its availability. This feature will reduce the time users spend “hesitating” and provide an environment where they can smoothly find their ideal supplier.
Through the provision of this feature, we aim to deliver an experience that allows many users who have hesitated to request services from external professionals because they “don’t know what to ask for or how to ask for it” to find the most suitable professional. Based on our vision of “creating a world where each individual lives their own story,” we will continuously evolve our services based on order data and conversation history accumulated through the use of AI. In addition, while accelerating the innovation of experiences through the use of AI, we will strive to further expand our services by evolving our role as a social infrastructure where all people and skills can connect without boundaries.
SOURCE: PRTimes
English