Investments

RightTouch raised over 800 million yen in its Series A round

RightTouch Inc. has raised over 800 million yen in total in its Series A round through a third-party allotment of new shares to Global Brain Corporation and GMO Internet Group's GMO VenturePartners, Inc., as well as a loan from the Shoko Chukin Bank, bringing the total amount raised to 1.42 billion yen. RightTouch's mission is to "free everyone from negative experiences and unlock their potential," and the company operates a SaaS business for enterprise companies specializing in the customer support field. Since launching the web support platform "RightSupport by KARTE" in March 2022, which analyzes and detects customer behavior before inquiries in real time and guides them to the appropriate channel with no coding, we have released four products and a set of generative AI functions to optimize the customer…