Friday, April 16, 2021

customer experience

Schülke & Mayr Chooses Medallia for Experience Management

-Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced that Schülke & Mayr has selected Medallia as its experience management platform of...

CIOs Are Prioritizing Future Adaptive Strategies to Ensure Business Resilience

As the market uncertainty persists, IT leaders and CIOs must work towards building business resilience while supporting foundational trust and loyalty. More business leaders are...

IMI Hydronic Engineering Selects Confirmit to Boost Customer-Centricity

Leading HVAC provider launches touchpoint-based CX program to drive growth IMI Hydronic Engineering, the industry-leading provider of innovative and reliable HVAC solutions, has selected Confirmit...

Branded Strategic Hospitality Invests in Customer Experience and Engagement Leader Ovation Up

Branded Strategic Hospitality, "Branded," a platform that invests and partners with early and growth-stage Hospitality Technology and Food & Beverage Innovation companies, announced today...

Revisiting the Biggest Benefits of Marketing Automation for Businesses

2020 has been an unprecedented year- the pandemic and the subsequent lockdown has led to the crash of all markets as well as the...

Marketing Campaigns – Brands Are Prioritizing Operations with More of “Human Touch”

With the ongoing pandemic crisis, the non-human factor in marketing is being discarded by most organizations – brands are prioritizing empathy and relevance more...

Devoted Health Selects Qualtrics CustomerXM to Improve Member Experiences

Qualtrics, the leader in customer experience and creator of the experience management category, today announced that Devoted Health has selected Qualtrics CustomerXM to help improve experiences for...

ArcBest Announces Realignment of Customer-facing Teams and Asset-Light Operations

ArcBest®, a leader in supply chain logistics, today announced organizational changes to strategically align certain functions of ArcBest’s suite of integrated solutions. Earlier this...

Genesys Names New CFO to Drive Next Phase of Rapid Growth

Genesys®, the global leader in cloud customer experience and contact center solutions, announced Brian Swartz as its new chief financial officer (CFO). Swartz brings more than 20 years of experience driving...

How CIOs conversation with other C-suite executives can accelerate the digital transformation journey

The pandemic has sped up the transition and adoption of digital technology across industries. Hence, it is essential that CIOs should come with effective...

Must Read

Brevan Electronics and NewPower Worldwide Announce Strategic Partnership Amid Global Component Shortage

Women-owned franchised distributor Brevan Electronics has partnered with the world's top independent distributor, NewPower Worldwide, to provide its customers with alternative supply chain solutions...

Shareholders Approve the Proposed Acquisition of Inphi Corporation; Shareholders Approve Marvell’s Reorganization of the Combined Company into Delaware

Marvell Technology Group Ltd. (NASDAQ: MRVL) ("Marvell") announced that its shareholders have voted to approve the previously announced proposed acquisition of Inphi Corporation, Inc. (NASDAQ: IPHI)...

Koch Equity Development Affiliate Reaches Agreement to Acquire Transaction Network Service in Long-Term Growth Strategy

An affiliate of Koch Equity Development LLC, the investment and acquisition subsidiary of Koch Industries, Inc. (collectively, “Koch”), has announced that it has agreed...

Alfa-Bank Automates Model Monitoring with FICO Platform, Cuts Reporting Time by 90 Percent

Leading Russian bank wins 2021 FICO Decisions Award for Regulatory Compliance Highlights: Alfa-Bank, the largest universal privately owned bank in Russia, has used FICO® Decision Central™ to...