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Customer Experience
transcosmos announced that it has added AI agent capabilities to trans-DX for Support—its CX platform that enhances customer experience (CX) across customer touchpoints while optimizing operational costs—evolving it into trans-DX…
transcosmos Launches AI-Powered trans-DX Plus
transcosmos announced that it has added AI agent capabilities to trans-DX for…
Huckleberry Launches AI Commerce Diagnostic
Huckleberry Co., Ltd. is pleased to announce the launch of its "AI…
Voicebots Transform Delivery Support Operations
Altius Link has deployed its Virtual Agent Voice solution at the customer…
DS Brand Launches AI MODEL Customer Service
DS Brand Co., Ltd., the developer and provider of the website creation…
SocioFuture Unveils Letter for Business Communication
SocioFuture Inc. launched "Letter", a SaaS that promotes interaction between companies and…
Kuuzen Secures ¥1.63 Billion to Expand AI Platform
Kuuzen has brought in a total of ¥1.63 billion through its Series…
Plaid and SORAMICHI Develop AI-BPO Services
Plaid Inc. will jointly develop an "AI-BPO service" with SORAMICHI Inc., an…
RevComm Automates Customer Support with AI
RevComm has just introduced the MiiTel Synapse Agent (beta version), which is…
transcosmos Launches AI-Powered trans-DX Plus
transcosmos announced that it has added AI agent capabilities to trans-DX for…
Huckleberry Launches AI Commerce Diagnostic
Huckleberry Co., Ltd. is pleased to announce the launch of its "AI…
Voicebots Transform Delivery Support Operations
Altius Link has deployed its Virtual Agent Voice solution at the customer…
DS Brand Launches AI MODEL Customer Service
DS Brand Co., Ltd., the developer and provider of the website creation…
SocioFuture Unveils Letter for Business Communication
SocioFuture Inc. launched "Letter", a SaaS that promotes interaction between companies and…
Kuuzen Secures ¥1.63 Billion to Expand AI Platform
Kuuzen has brought in a total of ¥1.63 billion through its Series…
Plaid and SORAMICHI Develop AI-BPO Services
Plaid Inc. will jointly develop an "AI-BPO service" with SORAMICHI Inc., an…
RevComm Automates Customer Support with AI
RevComm has just introduced the MiiTel Synapse Agent (beta version), which is…
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