Customer Experience

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RevComm Automates Customer Support with AI

RevComm has just introduced the MiiTel Synapse Agent (beta version), which is basically an AI voice agent that takes care of routine customer questions in more natural conversations, before passing…

RevComm Automates Customer Support with AI

RevComm has just introduced the MiiTel Synapse Agent (beta version), which is…

Coconala Launches AI-Powered Service Matching

Coconala, Inc. launched the "Ordering AI Assistant" function on June 29, 2026.…

GVA TECH Adopts AI Platform for Customer Support

GVA TECH has adopted HelpDog, an AI-powered customer support platform from noco…

ChatForce Launches AI Customer Support Chatbot

Commerce Force just rolled out CS Chatbot, a sort of AI-powered customer…

Eclect and Channel Improve Seller Experience on Rakuten

Eclect and Channel Corporation have entered into a technology partnership to help…

Scene Live and Dr.Tel launch AI Call Management Solution

Scene Live has started a collaboration with Stadium, the company behind the…

RightTouch and InsureMO expand Insurance Digital Solutions

RightTouch Co., Ltd., which provides AI contact center infrastructure for enterprises, and…

Smash Aims to Improve Customer Feedback Management

Smash Inc. has launched a new AI-powered customer feedback platform called ‘Smash…

RevComm Automates Customer Support with AI

RevComm has just introduced the MiiTel Synapse Agent (beta version), which is…

Coconala Launches AI-Powered Service Matching

Coconala, Inc. launched the "Ordering AI Assistant" function on June 29, 2026.…

GVA TECH Adopts AI Platform for Customer Support

GVA TECH has adopted HelpDog, an AI-powered customer support platform from noco…

ChatForce Launches AI Customer Support Chatbot

Commerce Force just rolled out CS Chatbot, a sort of AI-powered customer…

Eclect and Channel Improve Seller Experience on Rakuten

Eclect and Channel Corporation have entered into a technology partnership to help…

Scene Live and Dr.Tel launch AI Call Management Solution

Scene Live has started a collaboration with Stadium, the company behind the…

RightTouch and InsureMO expand Insurance Digital Solutions

RightTouch Co., Ltd., which provides AI contact center infrastructure for enterprises, and…

Smash Aims to Improve Customer Feedback Management

Smash Inc. has launched a new AI-powered customer feedback platform called ‘Smash…

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