Customer Experience

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Centou evolves notes into collaborative team knowledge

Centou from alma Inc introduces a system where AI continuously updates customer insights instead of locking them after research. Most companies still treat interview notes and research outputs as one-time…

Centou evolves notes into collaborative team knowledge

Centou from alma Inc introduces a system where AI continuously updates customer…

GP Lab Launch Highlights AIx in Event Industry

Global Produce has set up GP Lab in April 2026, a dedicated…

Chatbots are now insight engines, not just support tools

DS Brand has launched a new ‘Data Solutions’ page for its DS…

Money Forward unveils AI-BPO lease management beta

Money Forward, Inc. has launched a new AI-BPO service, "Money Forward Omakase…

Payke Introduces AI Concierge for Tourist Shopping

Payke Co., Ltd. is pleased to announce the launch of a beta…

Pole To Win Introduces Doctor CS Log Analysis Tool

Pole To Win Co., Ltd., a company that supports the resolution of…

Chotto Unveils AI Website That Responds to Users

Chotto Co., Ltd. has launched ‘Agentic Website by Orizm,’ and the pitch…

GIBRY and TB Next Boost Contact Centers with AI

GIBRY Inc. has teamed up with TB Next Communications Inc. to rethink…

Centou evolves notes into collaborative team knowledge

Centou from alma Inc introduces a system where AI continuously updates customer…

GP Lab Launch Highlights AIx in Event Industry

Global Produce has set up GP Lab in April 2026, a dedicated…

Chatbots are now insight engines, not just support tools

DS Brand has launched a new ‘Data Solutions’ page for its DS…

Money Forward unveils AI-BPO lease management beta

Money Forward, Inc. has launched a new AI-BPO service, "Money Forward Omakase…

Payke Introduces AI Concierge for Tourist Shopping

Payke Co., Ltd. is pleased to announce the launch of a beta…

Pole To Win Introduces Doctor CS Log Analysis Tool

Pole To Win Co., Ltd., a company that supports the resolution of…

Chotto Unveils AI Website That Responds to Users

Chotto Co., Ltd. has launched ‘Agentic Website by Orizm,’ and the pitch…

GIBRY and TB Next Boost Contact Centers with AI

GIBRY Inc. has teamed up with TB Next Communications Inc. to rethink…

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