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Customer Experience
Eclect and Channel Corporation have entered into a technology partnership to help upgrade customer support workflows for companies selling on Rakuten Ichiba. Honestly, the point is to get things working…
Dentsu Digital With Aww to Boost Virtual Human Support
Dentsu Digital Inc. has signed a partnership agreement with virtual human AI…
PrimeNumber’s TROCCO Tools Expand into CDP Market
PrimeNumber Inc. will begin offering a new package called "TROCCO Segment Builder"…
CLUE Adds AI Chat Support to DroneRoofer for Safer Use
CLUE Inc., a company that develops drone-related software, has released a 24/7…
NICE, ServiceNow Partner to Deliver AI Customer Service
NICE announced a strategic partnership with ServiceNow at ServiceNow's annual customer and…
Nishika Adds Multilingual Feature to SecureMemo AI Tool
Nishika Inc. has implemented a real-time multilingual mixed recognition function in its…
E-Guardian Inc Develops AI-Based Customer Support Tool
E-Guardian Inc. is pleased to announce that it has begun developing an…
Xplaza Adds AI Agent Feature to Content Service “Mark”
EXPLAZA Inc., which is engaged in social implementation of generative AI, including…
NEC Corp Unveils AI Contact Center for CX and EX Boost
NEC Corporation will launch its new AI-powered solution, NEC Communication Agent, in…
Dentsu Digital With Aww to Boost Virtual Human Support
Dentsu Digital Inc. has signed a partnership agreement with virtual human AI…
PrimeNumber’s TROCCO Tools Expand into CDP Market
PrimeNumber Inc. will begin offering a new package called "TROCCO Segment Builder"…
CLUE Adds AI Chat Support to DroneRoofer for Safer Use
CLUE Inc., a company that develops drone-related software, has released a 24/7…
NICE, ServiceNow Partner to Deliver AI Customer Service
NICE announced a strategic partnership with ServiceNow at ServiceNow's annual customer and…
Nishika Adds Multilingual Feature to SecureMemo AI Tool
Nishika Inc. has implemented a real-time multilingual mixed recognition function in its…
E-Guardian Inc Develops AI-Based Customer Support Tool
E-Guardian Inc. is pleased to announce that it has begun developing an…
Xplaza Adds AI Agent Feature to Content Service “Mark”
EXPLAZA Inc., which is engaged in social implementation of generative AI, including…
NEC Corp Unveils AI Contact Center for CX and EX Boost
NEC Corporation will launch its new AI-powered solution, NEC Communication Agent, in…
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