Customer Experience

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LINE Manga and NTT DOCOMO Expand Digital Entertainment

Digital entertainment in Japan is slowly integrating with the recent tie-up between LINE Manga, which is the manga site in Japan developed by Naver Webtoon, and NTT DOCOMO on "d…

Spacey Co. launches Yoyappin with West Japan Railway

Spacee Inc. is rolling out a new reservation platform called Yoyappin in…

EC-CUBE Introduces Re:Use E-Commerce Solution

EC-CUBE Co., Ltd., a consolidated subsidiary of Ilgurum Co., Ltd., is pleased…

Genesys Advances Virtual Agents to Task Completion

Genesys has introduced the Genesys Cloud Agentic Virtual Agent, built using Large…

Temu teams with DEKRA to Boost Marketplace Quality

Temu is tightening its grip on product quality. The company announced its…

Advanced Media Replaces Spreadsheet Scoring with AI

Advanced Media has launched a dedicated product website for AmiVoice CQM Assist,…

Collective Path Inc. Buys “eventory” IP from US Firm

Collective Path Inc., provider of the event platform "eventory," is pleased to…

Aqualeaf Rolls Out Script-Free QR AI Chatbot SuttoChat

Aqualeaf Co., Ltd. has officially launched a new AI chatbot service called…

CAC identity and Persol Team Up on Call QA Automation

CAC identity Co., Ltd. and Persol Business Process Design Co., Ltd. announced…

Spacey Co. launches Yoyappin with West Japan Railway

Spacee Inc. is rolling out a new reservation platform called Yoyappin in…

EC-CUBE Introduces Re:Use E-Commerce Solution

EC-CUBE Co., Ltd., a consolidated subsidiary of Ilgurum Co., Ltd., is pleased…

Genesys Advances Virtual Agents to Task Completion

Genesys has introduced the Genesys Cloud Agentic Virtual Agent, built using Large…

Temu teams with DEKRA to Boost Marketplace Quality

Temu is tightening its grip on product quality. The company announced its…

Advanced Media Replaces Spreadsheet Scoring with AI

Advanced Media has launched a dedicated product website for AmiVoice CQM Assist,…

Collective Path Inc. Buys “eventory” IP from US Firm

Collective Path Inc., provider of the event platform "eventory," is pleased to…

Aqualeaf Rolls Out Script-Free QR AI Chatbot SuttoChat

Aqualeaf Co., Ltd. has officially launched a new AI chatbot service called…

CAC identity and Persol Team Up on Call QA Automation

CAC identity Co., Ltd. and Persol Business Process Design Co., Ltd. announced…

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