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Customer Experience
Eclect and Channel Corporation have entered into a technology partnership to help upgrade customer support workflows for companies selling on Rakuten Ichiba. Honestly, the point is to get things working…
Spacey Co. launches Yoyappin with West Japan Railway
Spacee Inc. is rolling out a new reservation platform called Yoyappin in…
EC-CUBE Introduces Re:Use E-Commerce Solution
EC-CUBE Co., Ltd., a consolidated subsidiary of Ilgurum Co., Ltd., is pleased…
Genesys Advances Virtual Agents to Task Completion
Genesys has introduced the Genesys Cloud Agentic Virtual Agent, built using Large…
Temu teams with DEKRA to Boost Marketplace Quality
Temu is tightening its grip on product quality. The company announced its…
Advanced Media Replaces Spreadsheet Scoring with AI
Advanced Media has launched a dedicated product website for AmiVoice CQM Assist,…
Collective Path Inc. Buys “eventory” IP from US Firm
Collective Path Inc., provider of the event platform "eventory," is pleased to…
Aqualeaf Rolls Out Script-Free QR AI Chatbot SuttoChat
Aqualeaf Co., Ltd. has officially launched a new AI chatbot service called…
CAC identity and Persol Team Up on Call QA Automation
CAC identity Co., Ltd. and Persol Business Process Design Co., Ltd. announced…
Spacey Co. launches Yoyappin with West Japan Railway
Spacee Inc. is rolling out a new reservation platform called Yoyappin in…
EC-CUBE Introduces Re:Use E-Commerce Solution
EC-CUBE Co., Ltd., a consolidated subsidiary of Ilgurum Co., Ltd., is pleased…
Genesys Advances Virtual Agents to Task Completion
Genesys has introduced the Genesys Cloud Agentic Virtual Agent, built using Large…
Temu teams with DEKRA to Boost Marketplace Quality
Temu is tightening its grip on product quality. The company announced its…
Advanced Media Replaces Spreadsheet Scoring with AI
Advanced Media has launched a dedicated product website for AmiVoice CQM Assist,…
Collective Path Inc. Buys “eventory” IP from US Firm
Collective Path Inc., provider of the event platform "eventory," is pleased to…
Aqualeaf Rolls Out Script-Free QR AI Chatbot SuttoChat
Aqualeaf Co., Ltd. has officially launched a new AI chatbot service called…
CAC identity and Persol Team Up on Call QA Automation
CAC identity Co., Ltd. and Persol Business Process Design Co., Ltd. announced…
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