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Customer Experience
Eclect and Channel Corporation have entered into a technology partnership to help upgrade customer support workflows for companies selling on Rakuten Ichiba. Honestly, the point is to get things working…
Caster launches an AI agent production service “CASTER NEO”
Caster Inc. will begin offering the AI agent production service "CASTER NEO".…
OPT unveils “DIGGIN’ CX” for Enhanced CX development
OPT, Inc., which leads its clients' business growth through LTVM and has…
VOC.AI Launches “Multi-Agent” Feature for AI Agent
VOC AI Inc. has released a new feature , "Multi-Agent," for its…
HCL Tech and Microsoft Expand Partnership to Drive AI-Powered Contact Center Transformation
HCL Tech is growing its partnership with Microsoft. This will help improve…
KDDI and Digital Human Develop AI Character “Nagisa”
Digital Human Inc. is pleased to announce that it has jointly developed…
Technochain launches “RAG&” an internal knowledge utilization solution using generative AI technology
Technochain Inc., which supports small and medium-sized enterprises in improving their productivity…
Macnica and Flect Partner to Streamline Customer Data Integration for Enhanced CX
Macnica and Flect have teamed up to launch a "Customer Data Utilization…
Trusthub Enhances Customer Engagement with Braze to Drive Business Growth
Braze Inc. is a top customer engagement platform based in Minato-ku, Tokyo.…
Caster launches an AI agent production service “CASTER NEO”
Caster Inc. will begin offering the AI agent production service "CASTER NEO".…
OPT unveils “DIGGIN’ CX” for Enhanced CX development
OPT, Inc., which leads its clients' business growth through LTVM and has…
VOC.AI Launches “Multi-Agent” Feature for AI Agent
VOC AI Inc. has released a new feature , "Multi-Agent," for its…
HCL Tech and Microsoft Expand Partnership to Drive AI-Powered Contact Center Transformation
HCL Tech is growing its partnership with Microsoft. This will help improve…
KDDI and Digital Human Develop AI Character “Nagisa”
Digital Human Inc. is pleased to announce that it has jointly developed…
Technochain launches “RAG&” an internal knowledge utilization solution using generative AI technology
Technochain Inc., which supports small and medium-sized enterprises in improving their productivity…
Macnica and Flect Partner to Streamline Customer Data Integration for Enhanced CX
Macnica and Flect have teamed up to launch a "Customer Data Utilization…
Trusthub Enhances Customer Engagement with Braze to Drive Business Growth
Braze Inc. is a top customer engagement platform based in Minato-ku, Tokyo.…
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