Customer Experience

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GVA TECH Adopts AI Platform for Customer Support

GVA TECH has adopted HelpDog, an AI-powered customer support platform from noco Inc., to improve how users access information across its legal tech services. The move comes as customer inquiries…

GNext, ONFET, and OIO Partner to Launch ‘Discoveriez Credit Database’ Using Blockchain

GNext Co., Ltd. is pleased to announce that it has signed a…

Biglobe Introduces AI-Powered Voice Analysis Service

BIGLOBE announced that it has introduced a voice analysis service for call…

Caster launches an AI agent production service “CASTER NEO”

Caster Inc. will begin offering the AI ​​agent production service "CASTER NEO".…

OPT unveils “DIGGIN’ CX” for Enhanced CX development

OPT, Inc., which leads its clients' business growth through LTVM and has…

VOC.AI Launches “Multi-Agent” Feature for AI Agent

VOC AI Inc. has released a new feature , "Multi-Agent," for its…

HCL Tech and Microsoft Expand Partnership to Drive AI-Powered Contact Center Transformation

HCL Tech is growing its partnership with Microsoft. This will help improve…

KDDI and Digital Human Develop AI Character “Nagisa”

Digital Human Inc. is pleased to announce that it has jointly developed…

Technochain launches “RAG&” an internal knowledge utilization solution using generative AI technology

Technochain Inc., which supports small and medium-sized enterprises in improving their productivity…

GNext, ONFET, and OIO Partner to Launch ‘Discoveriez Credit Database’ Using Blockchain

GNext Co., Ltd. is pleased to announce that it has signed a…

Biglobe Introduces AI-Powered Voice Analysis Service

BIGLOBE announced that it has introduced a voice analysis service for call…

Caster launches an AI agent production service “CASTER NEO”

Caster Inc. will begin offering the AI ​​agent production service "CASTER NEO".…

OPT unveils “DIGGIN’ CX” for Enhanced CX development

OPT, Inc., which leads its clients' business growth through LTVM and has…

VOC.AI Launches “Multi-Agent” Feature for AI Agent

VOC AI Inc. has released a new feature , "Multi-Agent," for its…

HCL Tech and Microsoft Expand Partnership to Drive AI-Powered Contact Center Transformation

HCL Tech is growing its partnership with Microsoft. This will help improve…

KDDI and Digital Human Develop AI Character “Nagisa”

Digital Human Inc. is pleased to announce that it has jointly developed…

Technochain launches “RAG&” an internal knowledge utilization solution using generative AI technology

Technochain Inc., which supports small and medium-sized enterprises in improving their productivity…

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