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Customer Experience
Eclect and Channel Corporation have entered into a technology partnership to help upgrade customer support workflows for companies selling on Rakuten Ichiba. Honestly, the point is to get things working…
Kindrill Unveils AI-Powered based Automatic FAQ System
Kindrill Japan Co., Ltd. has developed an automatic FAQ generation system that…
Gainsight Acquires Skilljar to Accelerate Customer Mastery
Gainsight, the leading Customer Success Platform, announced the acquisition of Skilljar, a…
IVRy launches new feature “Voice Recognition Q&A” AI generates and answers Q&A from phone call content
IVRy Inc., which provides the conversational voice AI SaaS "IVRy," is pleased…
Ozvision and Perplexity Form Strategic Partnership
Ozvision Co., Ltd., which operates businesses mainly including the points site "Hapitas"…
AnyMind Unveils AI Chat Agent on AnyChat Platform
AnyMind Group Inc. has begun offering AI customer service agents for its…
Qualtrics unveils “Experience Agent” to boost connections
Qualtrics held its annual event, "Qualtrics X4 2025: The Experience Management Summit,"…
GNext, ONFET, and OIO Partner to Launch ‘Discoveriez Credit Database’ Using Blockchain
GNext Co., Ltd. is pleased to announce that it has signed a…
Biglobe Introduces AI-Powered Voice Analysis Service
BIGLOBE announced that it has introduced a voice analysis service for call…
Kindrill Unveils AI-Powered based Automatic FAQ System
Kindrill Japan Co., Ltd. has developed an automatic FAQ generation system that…
Gainsight Acquires Skilljar to Accelerate Customer Mastery
Gainsight, the leading Customer Success Platform, announced the acquisition of Skilljar, a…
IVRy launches new feature “Voice Recognition Q&A” AI generates and answers Q&A from phone call content
IVRy Inc., which provides the conversational voice AI SaaS "IVRy," is pleased…
Ozvision and Perplexity Form Strategic Partnership
Ozvision Co., Ltd., which operates businesses mainly including the points site "Hapitas"…
AnyMind Unveils AI Chat Agent on AnyChat Platform
AnyMind Group Inc. has begun offering AI customer service agents for its…
Qualtrics unveils “Experience Agent” to boost connections
Qualtrics held its annual event, "Qualtrics X4 2025: The Experience Management Summit,"…
GNext, ONFET, and OIO Partner to Launch ‘Discoveriez Credit Database’ Using Blockchain
GNext Co., Ltd. is pleased to announce that it has signed a…
Biglobe Introduces AI-Powered Voice Analysis Service
BIGLOBE announced that it has introduced a voice analysis service for call…
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