Customer Experience

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GVA TECH Adopts AI Platform for Customer Support

GVA TECH has adopted HelpDog, an AI-powered customer support platform from noco Inc., to improve how users access information across its legal tech services. The move comes as customer inquiries…

Dentsu PR Launches Initiative to Boost Corporate Media

Dentsu Digital Inc. and Dentsu PR Consulting Inc. announced a joint project.…

Tech Touch launches data strategy AI agent “AI Central Voice”

Tech Touch Inc. has begun offering the data strategy AI agent "AI…

Masterpiece Group Launches AI-BPO Agent, SaaS service

Masterpiece Group Inc. will begin offering a contact center-specialized AI agent in…

IVRy Forms Strategic Partnership Agreement with SC Digital

IVRy Inc., which provides the conversational voice AI SaaS "IVRy," is pleased…

Zendesk Announces its new “Zendesk Resolution Platform”

Zendesk, Inc., a leading support platform company that utilizes AI and develops…

TMJ Co Partners with Wizleap for Customer Introductions

TMJ Co., Ltd., a Secom Group company that develops and operates contact…

Pluszero Launches “Miraio,” Reliable AI Agent for Call Center

Pluszero Inc., which provides, develops, maintains, and operates various technology solutions such…

Bellsystem24 and Thinker Launch AI to Predict Call Needs

The Generative AI Co-Creation Lab., an initiative of BELLSYSTEM24, Inc., has begun…

Dentsu PR Launches Initiative to Boost Corporate Media

Dentsu Digital Inc. and Dentsu PR Consulting Inc. announced a joint project.…

Tech Touch launches data strategy AI agent “AI Central Voice”

Tech Touch Inc. has begun offering the data strategy AI agent "AI…

Masterpiece Group Launches AI-BPO Agent, SaaS service

Masterpiece Group Inc. will begin offering a contact center-specialized AI agent in…

IVRy Forms Strategic Partnership Agreement with SC Digital

IVRy Inc., which provides the conversational voice AI SaaS "IVRy," is pleased…

Zendesk Announces its new “Zendesk Resolution Platform”

Zendesk, Inc., a leading support platform company that utilizes AI and develops…

TMJ Co Partners with Wizleap for Customer Introductions

TMJ Co., Ltd., a Secom Group company that develops and operates contact…

Pluszero Launches “Miraio,” Reliable AI Agent for Call Center

Pluszero Inc., which provides, develops, maintains, and operates various technology solutions such…

Bellsystem24 and Thinker Launch AI to Predict Call Needs

The Generative AI Co-Creation Lab., an initiative of BELLSYSTEM24, Inc., has begun…

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