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Customer Experience
Goodcross Co., Ltd. has officially launched an AI chatbot service designed to answer customer questions before they submit an inquiry, targeting one of the biggest issues in online sales and…
NICE and AWS partner to simplify enterprise AI automation
NICE announced a new Strategic Collaboration Agreement (SCA) with Amazon Web Services…
ReviCo and GENIEE SEARCH Partner to Use Reviews for Search
We are pleased to announce that "ReviCo", a review marketing platform provided…
ValorizeAI Raises 35 Million Yen Funding for AI Sales BPO
ValorizeAI Inc. is pleased to announce that it has raised a total…
Japan System Adds AI Help Desk to JTB-CWT’s Bizvance
Japan System Co., Ltd. ServiceNow Japan LLC and JTB Business Travel Solutions,…
AIto Adds Live Transfer Feature to Voicebot for Support
MediaLink Inc., the provider of “AIto,” an AI agent that automates customer…
Yamashita PMC with Ricoh to boost facility management
Yamashita PMC Co., Ltd. and Ricoh Co., Ltd. are pleased to announce…
JCOM and Foonz’s “Sokucom” Boosts Sales and Service
Foonz Inc., which provides the omni-channel communication platform "Sokucom," has disclosed a…
HOUSEI Inc Releases AI Chat BI Tool “imprai ezBI” Ver1.1
HOUSEI Inc., a technology company that provides AI and DX solutions, is…
NICE and AWS partner to simplify enterprise AI automation
NICE announced a new Strategic Collaboration Agreement (SCA) with Amazon Web Services…
ReviCo and GENIEE SEARCH Partner to Use Reviews for Search
We are pleased to announce that "ReviCo", a review marketing platform provided…
ValorizeAI Raises 35 Million Yen Funding for AI Sales BPO
ValorizeAI Inc. is pleased to announce that it has raised a total…
Japan System Adds AI Help Desk to JTB-CWT’s Bizvance
Japan System Co., Ltd. ServiceNow Japan LLC and JTB Business Travel Solutions,…
AIto Adds Live Transfer Feature to Voicebot for Support
MediaLink Inc., the provider of “AIto,” an AI agent that automates customer…
Yamashita PMC with Ricoh to boost facility management
Yamashita PMC Co., Ltd. and Ricoh Co., Ltd. are pleased to announce…
JCOM and Foonz’s “Sokucom” Boosts Sales and Service
Foonz Inc., which provides the omni-channel communication platform "Sokucom," has disclosed a…
HOUSEI Inc Releases AI Chat BI Tool “imprai ezBI” Ver1.1
HOUSEI Inc., a technology company that provides AI and DX solutions, is…
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