Customer Experience

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Goodcross Launches AI Chatbot for Customer Drop-Off

Goodcross Co., Ltd. has officially launched an AI chatbot service designed to answer customer questions before they submit an inquiry, targeting one of the biggest issues in online sales and…

DNP Co. Launches Its Persona Insight AI Marketing Tool

Dai Nippon Printing Co., Ltd. (DNP) announced on the 16th that it…

Kyndryl, PKSHA use AI-BPaaS for Knowledge management

Kindrill Japan Co., Ltd. and PKSHA Technology Co., Ltd. announced that PKSHA…

Networld Co Signs Deal to Distribute neoAI Chat Package

Networld Co., Ltd. has signed a distributor agreement with neoAI Co., Ltd.,…

Daiwa launches GenAI chat service for customer inquiries

Daiwa Securities Co., Ltd., in collaboration with Daiwa Institute of Research Ltd.,…

LINE WORKS launches “CX Talk” for streamlined inquiries

LINE WORKS Corporation, a provider of the business communication tool “LINE WORKS”…

Eleven Labs With Spark+ Launches Japanese Voice AI

Eleven Labs Japan and Spark+ Inc. have announced a joint initiative to…

Sales Request Launches Exhibition Tool “immedio Forms”

immedio Inc. is pleased to announce that its exhibition solution, "immedio Forms,"…

Earth Pharmaceutical Adopts The AI Chatbot “SELFBOT”

The generative AI chatbot "SELFBOT" provided by SELF Inc. has been introduced…

DNP Co. Launches Its Persona Insight AI Marketing Tool

Dai Nippon Printing Co., Ltd. (DNP) announced on the 16th that it…

Kyndryl, PKSHA use AI-BPaaS for Knowledge management

Kindrill Japan Co., Ltd. and PKSHA Technology Co., Ltd. announced that PKSHA…

Networld Co Signs Deal to Distribute neoAI Chat Package

Networld Co., Ltd. has signed a distributor agreement with neoAI Co., Ltd.,…

Daiwa launches GenAI chat service for customer inquiries

Daiwa Securities Co., Ltd., in collaboration with Daiwa Institute of Research Ltd.,…

LINE WORKS launches “CX Talk” for streamlined inquiries

LINE WORKS Corporation, a provider of the business communication tool “LINE WORKS”…

Eleven Labs With Spark+ Launches Japanese Voice AI

Eleven Labs Japan and Spark+ Inc. have announced a joint initiative to…

Sales Request Launches Exhibition Tool “immedio Forms”

immedio Inc. is pleased to announce that its exhibition solution, "immedio Forms,"…

Earth Pharmaceutical Adopts The AI Chatbot “SELFBOT”

The generative AI chatbot "SELFBOT" provided by SELF Inc. has been introduced…

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