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Customer Experience
Eclect and Channel Corporation have entered into a technology partnership to help upgrade customer support workflows for companies selling on Rakuten Ichiba. Honestly, the point is to get things working…
Revcom Inc announces new service “MiiTel Synapse”
RevComm Inc. has introduced "MiiTel Synapse," a new voice AI service aimed…
Tecotec Forms Capital and Business Alliance with Nomura
Tecotec Corporation is pleased to announce that it has entered into a…
Kubell Partners Launches “Takushita” BPaaS BPO Service
Kubell Partner Co., Ltd. will begin offering "Takushita", a BPaaS (Business Process…
Meta Unveils AI Chatbot Feature to Start Conversations
Meta is reportedly developing a new AI chatbot feature that allows the…
Yamato Enhances Customer Support with Oracle Gen AI
Yamato Contact Service, a contact center business under Yamato Holdings, has introduced…
RevComm Inc Launches MiiTel AI and Data Mining Report
RevComm Inc. has begun offering "Data Mining Reports" based on call big…
Cloud Circus Adds Knowledge Graph to IZANAI Chatbot AI
Startia Holdings, Inc. is pleased to announce that it has become possible…
Dentsu Group Unveils AI-Powered Contact Center Solution
Dentsu Inc. announced that its four domestic Dentsu Group companies have developed…
Revcom Inc announces new service “MiiTel Synapse”
RevComm Inc. has introduced "MiiTel Synapse," a new voice AI service aimed…
Tecotec Forms Capital and Business Alliance with Nomura
Tecotec Corporation is pleased to announce that it has entered into a…
Kubell Partners Launches “Takushita” BPaaS BPO Service
Kubell Partner Co., Ltd. will begin offering "Takushita", a BPaaS (Business Process…
Meta Unveils AI Chatbot Feature to Start Conversations
Meta is reportedly developing a new AI chatbot feature that allows the…
Yamato Enhances Customer Support with Oracle Gen AI
Yamato Contact Service, a contact center business under Yamato Holdings, has introduced…
RevComm Inc Launches MiiTel AI and Data Mining Report
RevComm Inc. has begun offering "Data Mining Reports" based on call big…
Cloud Circus Adds Knowledge Graph to IZANAI Chatbot AI
Startia Holdings, Inc. is pleased to announce that it has become possible…
Dentsu Group Unveils AI-Powered Contact Center Solution
Dentsu Inc. announced that its four domestic Dentsu Group companies have developed…
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