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Customer Experience
Eclect and Channel Corporation have entered into a technology partnership to help upgrade customer support workflows for companies selling on Rakuten Ichiba. Honestly, the point is to get things working…
Adish and VOICHAT Team Up to Launch VOICHAT Support
VOICHAT Inc. is pleased to announce that it has entered into a…
Sony Biz Networks Inc Debuts New AI Chatbot “Assist AI”
Sony Biz Networks Inc. has announced "Assist AI Chat Bot." This generative…
BIZTEL and Dr.Tel Partner to Enhance Call Center Quality
Link Co., Ltd., the developer of the cloud-based CTI/call center system "BIZTEL,"…
Dialpad debuts AI-driven communication platform in Japan
Dialpad, Inc., which provides an AI-powered customer communications platform, has announced that…
VELUX Japan Debuts SELFBOT, Its First GenAI Chatbot
Nippon VELUX Co., Ltd., a specialist skylight manufacturer, has decided to introduce…
VOICHAT adds BPO support to boost web customer service
VOICHAT Inc. has launched a new “Handled Customer Service BPO Plan” for…
Mitsubishi UFJ AM Adds “KARAKURI” for Support Upgrade
Karakuri Inc., a company that empowers customer support, is pleased to announce…
Zendesk Names Taro Mori CEO of Japan
Zendesk Japan, Inc., the leading AI-powered support platform company, today announced that…
Adish and VOICHAT Team Up to Launch VOICHAT Support
VOICHAT Inc. is pleased to announce that it has entered into a…
Sony Biz Networks Inc Debuts New AI Chatbot “Assist AI”
Sony Biz Networks Inc. has announced "Assist AI Chat Bot." This generative…
BIZTEL and Dr.Tel Partner to Enhance Call Center Quality
Link Co., Ltd., the developer of the cloud-based CTI/call center system "BIZTEL,"…
Dialpad debuts AI-driven communication platform in Japan
Dialpad, Inc., which provides an AI-powered customer communications platform, has announced that…
VELUX Japan Debuts SELFBOT, Its First GenAI Chatbot
Nippon VELUX Co., Ltd., a specialist skylight manufacturer, has decided to introduce…
VOICHAT adds BPO support to boost web customer service
VOICHAT Inc. has launched a new “Handled Customer Service BPO Plan” for…
Mitsubishi UFJ AM Adds “KARAKURI” for Support Upgrade
Karakuri Inc., a company that empowers customer support, is pleased to announce…
Zendesk Names Taro Mori CEO of Japan
Zendesk Japan, Inc., the leading AI-powered support platform company, today announced that…
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