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Customer Experience
GVA TECH has adopted HelpDog, an AI-powered customer support platform from noco Inc., to improve how users access information across its legal tech services. The move comes as customer inquiries…
NetSuite Launches Field Service Management in Japan
Oracle NetSuite announced that with NetSuite Field Service Management, it will help…
STARFLYER and IBS to Boost STAR LINK Loyalty Platform
STARFLYER Inc., Japan's premium airline, has successfully upgraded its STAR LINK loyalty…
Adish and VOICHAT Team Up to Launch VOICHAT Support
VOICHAT Inc. is pleased to announce that it has entered into a…
Sony Biz Networks Inc Debuts New AI Chatbot “Assist AI”
Sony Biz Networks Inc. has announced "Assist AI Chat Bot." This generative…
BIZTEL and Dr.Tel Partner to Enhance Call Center Quality
Link Co., Ltd., the developer of the cloud-based CTI/call center system "BIZTEL,"…
Dialpad debuts AI-driven communication platform in Japan
Dialpad, Inc., which provides an AI-powered customer communications platform, has announced that…
VELUX Japan Debuts SELFBOT, Its First GenAI Chatbot
Nippon VELUX Co., Ltd., a specialist skylight manufacturer, has decided to introduce…
VOICHAT adds BPO support to boost web customer service
VOICHAT Inc. has launched a new “Handled Customer Service BPO Plan” for…
NetSuite Launches Field Service Management in Japan
Oracle NetSuite announced that with NetSuite Field Service Management, it will help…
STARFLYER and IBS to Boost STAR LINK Loyalty Platform
STARFLYER Inc., Japan's premium airline, has successfully upgraded its STAR LINK loyalty…
Adish and VOICHAT Team Up to Launch VOICHAT Support
VOICHAT Inc. is pleased to announce that it has entered into a…
Sony Biz Networks Inc Debuts New AI Chatbot “Assist AI”
Sony Biz Networks Inc. has announced "Assist AI Chat Bot." This generative…
BIZTEL and Dr.Tel Partner to Enhance Call Center Quality
Link Co., Ltd., the developer of the cloud-based CTI/call center system "BIZTEL,"…
Dialpad debuts AI-driven communication platform in Japan
Dialpad, Inc., which provides an AI-powered customer communications platform, has announced that…
VELUX Japan Debuts SELFBOT, Its First GenAI Chatbot
Nippon VELUX Co., Ltd., a specialist skylight manufacturer, has decided to introduce…
VOICHAT adds BPO support to boost web customer service
VOICHAT Inc. has launched a new “Handled Customer Service BPO Plan” for…
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