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Customer Experience
Eclect and Channel Corporation have entered into a technology partnership to help upgrade customer support workflows for companies selling on Rakuten Ichiba. Honestly, the point is to get things working…
Resona Bank Adopts AI Tool to Boost Contact Center Sales
PKSHA Technology Inc. has announced a new partnership with Resona Bank, Ltd.…
Fastly and STCLab Inc Announce Strategic Collaboration
Fastly, Inc., the leading global edge cloud platform, and its Japanese subsidiary,…
TOPPAN Group unveils AI-powered Contact Center service
TOPPAN Corporation, a group company of TOPPAN Holdings, and TB Next Communications…
transcosmos, Cogent Partner on Contact Center Services
Transcosmos Inc., a top global BPO provider from Japan, has teamed up…
livepass Inc. Announces Next Product Strategy
livepass Inc. is pleased to announce that it is evolving from its…
Tokyo Gas Adopts “RightVoC by KARTE” AI VoC Solution
RightVoC by KARTE, a product provided by RightTouch Inc., which is transforming…
NetSuite Launches Field Service Management in Japan
Oracle NetSuite announced that with NetSuite Field Service Management, it will help…
STARFLYER and IBS to Boost STAR LINK Loyalty Platform
STARFLYER Inc., Japan's premium airline, has successfully upgraded its STAR LINK loyalty…
Resona Bank Adopts AI Tool to Boost Contact Center Sales
PKSHA Technology Inc. has announced a new partnership with Resona Bank, Ltd.…
Fastly and STCLab Inc Announce Strategic Collaboration
Fastly, Inc., the leading global edge cloud platform, and its Japanese subsidiary,…
TOPPAN Group unveils AI-powered Contact Center service
TOPPAN Corporation, a group company of TOPPAN Holdings, and TB Next Communications…
transcosmos, Cogent Partner on Contact Center Services
Transcosmos Inc., a top global BPO provider from Japan, has teamed up…
livepass Inc. Announces Next Product Strategy
livepass Inc. is pleased to announce that it is evolving from its…
Tokyo Gas Adopts “RightVoC by KARTE” AI VoC Solution
RightVoC by KARTE, a product provided by RightTouch Inc., which is transforming…
NetSuite Launches Field Service Management in Japan
Oracle NetSuite announced that with NetSuite Field Service Management, it will help…
STARFLYER and IBS to Boost STAR LINK Loyalty Platform
STARFLYER Inc., Japan's premium airline, has successfully upgraded its STAR LINK loyalty…
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