Customer Experience

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GVA TECH Adopts AI Platform for Customer Support

GVA TECH has adopted HelpDog, an AI-powered customer support platform from noco Inc., to improve how users access information across its legal tech services. The move comes as customer inquiries…

Gapraise Inc Launches Project to Enhance BIGLOBE’s CX

Gapraise Inc., an international SaaS trading company that supports digital businesses, is…

Mitsubishi UFJ Factors and Tokei Computer Broaden Ties

Mitsubishi UFJ Factors Co., Ltd. and Tokei Computer Co., Ltd.  are pleased…

Resona Bank Adopts AI Tool to Boost Contact Center Sales

PKSHA Technology Inc. has announced a new partnership with Resona Bank, Ltd.…

Fastly and STCLab Inc Announce Strategic Collaboration

Fastly, Inc., the leading global edge cloud platform, and its Japanese subsidiary,…

TOPPAN Group unveils AI-powered Contact Center service

TOPPAN Corporation, a group company of TOPPAN Holdings, and TB Next Communications…

transcosmos, Cogent Partner on Contact Center Services

Transcosmos Inc., a top global BPO provider from Japan, has teamed up…

livepass Inc. Announces Next Product Strategy

livepass Inc. is pleased to announce that it is evolving from its…

Tokyo Gas Adopts “RightVoC by KARTE” AI VoC Solution

RightVoC by KARTE, a product provided by RightTouch Inc., which is transforming…

Gapraise Inc Launches Project to Enhance BIGLOBE’s CX

Gapraise Inc., an international SaaS trading company that supports digital businesses, is…

Mitsubishi UFJ Factors and Tokei Computer Broaden Ties

Mitsubishi UFJ Factors Co., Ltd. and Tokei Computer Co., Ltd.  are pleased…

Resona Bank Adopts AI Tool to Boost Contact Center Sales

PKSHA Technology Inc. has announced a new partnership with Resona Bank, Ltd.…

Fastly and STCLab Inc Announce Strategic Collaboration

Fastly, Inc., the leading global edge cloud platform, and its Japanese subsidiary,…

TOPPAN Group unveils AI-powered Contact Center service

TOPPAN Corporation, a group company of TOPPAN Holdings, and TB Next Communications…

transcosmos, Cogent Partner on Contact Center Services

Transcosmos Inc., a top global BPO provider from Japan, has teamed up…

livepass Inc. Announces Next Product Strategy

livepass Inc. is pleased to announce that it is evolving from its…

Tokyo Gas Adopts “RightVoC by KARTE” AI VoC Solution

RightVoC by KARTE, a product provided by RightTouch Inc., which is transforming…

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