Customer Experience

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Eclect and Channel Improve Seller Experience on Rakuten

Eclect and Channel Corporation have entered into a technology partnership to help upgrade customer support workflows for companies selling on Rakuten Ichiba. Honestly, the point is to get things working…

transcosmos launches CX Square Setos & RPA in Indonesia

transcosmos has grown in Indonesia by opening “CX Square Setos,” a new…

Mobilus Launches AI Agent Voicebot at SBI Ikiiki Shotan

Mobilus Inc., a developer and provider of CX solutions for contact centers,…

Simple Inc. introduces “coorum,” a truth data platform

Asobica Inc. is pleased to announce that it has begun providing its…

KnowledgeSense launches ChatSense and GPT-5 Thinking

KnowledgeSense Inc. provides "ChatSense," a ChatGPT system for businesses that allows them…

Nihonkai Gas adopts AI voice bot “commubo” for Service reception

Softfront Japan Co., Ltd., a subsidiary of Softfront Holdings Co., Ltd., is…

Chiba Kogin App Launches Lifestyle-Friendly Services

Chiba Kogyo Bank Ltd. has been improving the functionality of the Chiba…

Gapraise Inc Launches Project to Enhance BIGLOBE’s CX

Gapraise Inc., an international SaaS trading company that supports digital businesses, is…

Mitsubishi UFJ Factors and Tokei Computer Broaden Ties

Mitsubishi UFJ Factors Co., Ltd. and Tokei Computer Co., Ltd.  are pleased…

transcosmos launches CX Square Setos & RPA in Indonesia

transcosmos has grown in Indonesia by opening “CX Square Setos,” a new…

Mobilus Launches AI Agent Voicebot at SBI Ikiiki Shotan

Mobilus Inc., a developer and provider of CX solutions for contact centers,…

Simple Inc. introduces “coorum,” a truth data platform

Asobica Inc. is pleased to announce that it has begun providing its…

KnowledgeSense launches ChatSense and GPT-5 Thinking

KnowledgeSense Inc. provides "ChatSense," a ChatGPT system for businesses that allows them…

Nihonkai Gas adopts AI voice bot “commubo” for Service reception

Softfront Japan Co., Ltd., a subsidiary of Softfront Holdings Co., Ltd., is…

Chiba Kogin App Launches Lifestyle-Friendly Services

Chiba Kogyo Bank Ltd. has been improving the functionality of the Chiba…

Gapraise Inc Launches Project to Enhance BIGLOBE’s CX

Gapraise Inc., an international SaaS trading company that supports digital businesses, is…

Mitsubishi UFJ Factors and Tokei Computer Broaden Ties

Mitsubishi UFJ Factors Co., Ltd. and Tokei Computer Co., Ltd.  are pleased…

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