Customer Experience

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LINE Manga and NTT DOCOMO Expand Digital Entertainment

Digital entertainment in Japan is slowly integrating with the recent tie-up between LINE Manga, which is the manga site in Japan developed by Naver Webtoon, and NTT DOCOMO on "d…

Zeals Debuts AI Customer Service on LINE for au Shop

ZEALS Inc., a provider of customer service AI agents, is pleased to…

AVILEN launches “Automatic Response AI Operator” service

AVILEN Inc. has launched the 'Automatic Response AI Operator,' a service that…

360Channel’s AI Caster teams up with CoeFont voice platform

360Channel Inc. has begun API integration between its AI technology-based information dissemination…

L is B Unveils Beta of On-Site AI Tool ‘Direct Assistant’

L is B Inc. is pleased to announce that it will begin…

KUL Corporation introduces “Narleful Chat” conversational AI

KUL Corporation has developed "Nareful Chat," a secure, interactive, generative AI chat…

NEC Platforms adds carrier connection to UNIVERGE BLUE

NEC Platforms will begin offering a direct connection model for its UNIVERGE…

Sky Unveils SKYSEA Client View Ver.21 with AI Assistance

Sky has launched SKYSEA Client View Ver.21. This latest version of their…

NTT-AT Launches In-Person Version of Globejoy Assistant

NTT Advanced Technology Corporation will begin offering a face-to-face version of its…

Zeals Debuts AI Customer Service on LINE for au Shop

ZEALS Inc., a provider of customer service AI agents, is pleased to…

AVILEN launches “Automatic Response AI Operator” service

AVILEN Inc. has launched the 'Automatic Response AI Operator,' a service that…

360Channel’s AI Caster teams up with CoeFont voice platform

360Channel Inc. has begun API integration between its AI technology-based information dissemination…

L is B Unveils Beta of On-Site AI Tool ‘Direct Assistant’

L is B Inc. is pleased to announce that it will begin…

KUL Corporation introduces “Narleful Chat” conversational AI

KUL Corporation has developed "Nareful Chat," a secure, interactive, generative AI chat…

NEC Platforms adds carrier connection to UNIVERGE BLUE

NEC Platforms will begin offering a direct connection model for its UNIVERGE…

Sky Unveils SKYSEA Client View Ver.21 with AI Assistance

Sky has launched SKYSEA Client View Ver.21. This latest version of their…

NTT-AT Launches In-Person Version of Globejoy Assistant

NTT Advanced Technology Corporation will begin offering a face-to-face version of its…

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