Customer Experience

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Eclect and Channel Improve Seller Experience on Rakuten

Eclect and Channel Corporation have entered into a technology partnership to help upgrade customer support workflows for companies selling on Rakuten Ichiba. Honestly, the point is to get things working…

Starley’s Cotomo AI Adds New Chat Mode Feature

Starley Inc., which designs new relationships between humans and AI, has launched…

NeoJapan debuts neoAI Chat for desknet’s platform

NeoJapan Inc. will begin offering "neoAI Chat for desknet's," a generative AI…

ZETA introduces ZETA LP to enhance generative AI response

ZETA Inc., a leading CX improvement company that provides the ZETA CX…

DNP Unveils AI Chatbot for Business Document Utilization

Dai Nippon Printing Co., Ltd. (DNP) has developed the "DNP Document Structured…

Altius Link Unveils AI Service for Customer Voice Analysis

Altius Link Co., Ltd. will begin offering a new service, "Altius ONE…

Link Partners with SoftBank to Distribute BIZTEL Cloud CTI

Link Corporation, which operates "BIZTEL," is pleased to announce that it has…

Ricoh’s AI Voice Concierge Supports Unmanned Service

Ricoh Company, Ltd. and Ricoh Japan Co., Ltd. announced the launch of…

B-with and SoftBank Sign Omnia LINK Resale Agreement

B-with Corporation is pleased to announce that it has entered into a…

Starley’s Cotomo AI Adds New Chat Mode Feature

Starley Inc., which designs new relationships between humans and AI, has launched…

NeoJapan debuts neoAI Chat for desknet’s platform

NeoJapan Inc. will begin offering "neoAI Chat for desknet's," a generative AI…

ZETA introduces ZETA LP to enhance generative AI response

ZETA Inc., a leading CX improvement company that provides the ZETA CX…

DNP Unveils AI Chatbot for Business Document Utilization

Dai Nippon Printing Co., Ltd. (DNP) has developed the "DNP Document Structured…

Altius Link Unveils AI Service for Customer Voice Analysis

Altius Link Co., Ltd. will begin offering a new service, "Altius ONE…

Link Partners with SoftBank to Distribute BIZTEL Cloud CTI

Link Corporation, which operates "BIZTEL," is pleased to announce that it has…

Ricoh’s AI Voice Concierge Supports Unmanned Service

Ricoh Company, Ltd. and Ricoh Japan Co., Ltd. announced the launch of…

B-with and SoftBank Sign Omnia LINK Resale Agreement

B-with Corporation is pleased to announce that it has entered into a…

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