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Customer Experience
GIX Co., Ltd. is pleased to announce that it has joined the "Customer Growth Consortium" established by LINE Yahoo! Japan Corporation (hereinafter referred to as "LINE Yahoo!") as a Technology…
TechMatrix and Vottia Unite to Boost AI Customer Support
TechMatrix Corporation has joined hands with Vottia Inc. to link its contact…
Hitachi Solutions Create Unveils CX Community Service
Hitachi Solutions Create, Ltd. will begin sales of its "Online Community Service"…
Fujitsu Uses Generative AI to Upgrade Pension Chatbot
Fujitsu has started building a new AI chatbot service for the Japan…
Fujitsu to power NTT DOCOMO’s new digital ticket platform
Fujitsu announced that it will provide its digital ticketing service to NTT…
Sabre and All Nippon Airways Launch Global NDC Content
The SabreMosaic™ Travel Marketplace has played a significant role in the global…
Zendesk Introduces AI-Enhanced Contact Center in Japan
Zendesk, Inc., a leading AI-powered support service company, announced the general availability…
Media Service Launches AItoVoice and AItoChat Solutions
MediaLink Inc., provider of "AIto," an AI agent that automates customer support,…
Marubeni Info Systems launches “kintone API Query Creator”
Marubeni Information Systems Co., Ltd., a member of the Digital Solutions Segment…
TechMatrix and Vottia Unite to Boost AI Customer Support
TechMatrix Corporation has joined hands with Vottia Inc. to link its contact…
Hitachi Solutions Create Unveils CX Community Service
Hitachi Solutions Create, Ltd. will begin sales of its "Online Community Service"…
Fujitsu Uses Generative AI to Upgrade Pension Chatbot
Fujitsu has started building a new AI chatbot service for the Japan…
Fujitsu to power NTT DOCOMO’s new digital ticket platform
Fujitsu announced that it will provide its digital ticketing service to NTT…
Sabre and All Nippon Airways Launch Global NDC Content
The SabreMosaic™ Travel Marketplace has played a significant role in the global…
Zendesk Introduces AI-Enhanced Contact Center in Japan
Zendesk, Inc., a leading AI-powered support service company, announced the general availability…
Media Service Launches AItoVoice and AItoChat Solutions
MediaLink Inc., provider of "AIto," an AI agent that automates customer support,…
Marubeni Info Systems launches “kintone API Query Creator”
Marubeni Information Systems Co., Ltd., a member of the Digital Solutions Segment…
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