Customer Experience

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Eclect and Channel Improve Seller Experience on Rakuten

Eclect and Channel Corporation have entered into a technology partnership to help upgrade customer support workflows for companies selling on Rakuten Ichiba. Honestly, the point is to get things working…

United Arrows Co introduces “Mail Dealer” Service

United Arrows Co., Ltd. has introduced Mail Dealer, an email sharing and…

Prodilight Expands Telful with Advanced Call Management

Prodilight has rolled out new updates to its telephone management service, Telful…

CTC Offers RightTouch Cloud for CX and Self-Help Sites

ITOCHU Techno-Solutions Corporation (CTC) announced that it has signed a distributorship agreement…

RightTouch and Itochu Techno-Solutions Join Forces on CX

cInc., which is transforming customer support with data and AI, is collaborating…

AI Data Launches Support Knowledge DB in AssistPro IDX

AI Data Corporation has launched a knowledge database for customer support. It's…

Mirai AI Secures Patent for Automated Call Technology

Softu Corporation, which provides the AI ​​automatic telephone answering service "Mirai AI,"…

AI Square Links QuickSummary2.0 with FastHelp Service

AI Square Inc. will begin offering a collaboration service with TechMatrix Corporation's…

MK System Links Salary Dream with Chatwork for DX Push

MK System Co., Ltd., which develops systems and provides cloud services for…

United Arrows Co introduces “Mail Dealer” Service

United Arrows Co., Ltd. has introduced Mail Dealer, an email sharing and…

Prodilight Expands Telful with Advanced Call Management

Prodilight has rolled out new updates to its telephone management service, Telful…

CTC Offers RightTouch Cloud for CX and Self-Help Sites

ITOCHU Techno-Solutions Corporation (CTC) announced that it has signed a distributorship agreement…

RightTouch and Itochu Techno-Solutions Join Forces on CX

cInc., which is transforming customer support with data and AI, is collaborating…

AI Data Launches Support Knowledge DB in AssistPro IDX

AI Data Corporation has launched a knowledge database for customer support. It's…

Mirai AI Secures Patent for Automated Call Technology

Softu Corporation, which provides the AI ​​automatic telephone answering service "Mirai AI,"…

AI Square Links QuickSummary2.0 with FastHelp Service

AI Square Inc. will begin offering a collaboration service with TechMatrix Corporation's…

MK System Links Salary Dream with Chatwork for DX Push

MK System Co., Ltd., which develops systems and provides cloud services for…

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