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Customer Experience
GVA TECH has adopted HelpDog, an AI-powered customer support platform from noco Inc., to improve how users access information across its legal tech services. The move comes as customer inquiries…
Sky Unveils SKYSEA Client View Ver.21 with AI Assistance
Sky has launched SKYSEA Client View Ver.21. This latest version of their…
NTT-AT Launches In-Person Version of Globejoy Assistant
NTT Advanced Technology Corporation will begin offering a face-to-face version of its…
United Arrows Co introduces “Mail Dealer” Service
United Arrows Co., Ltd. has introduced Mail Dealer, an email sharing and…
Prodilight Expands Telful with Advanced Call Management
Prodilight has rolled out new updates to its telephone management service, Telful…
CTC Offers RightTouch Cloud for CX and Self-Help Sites
ITOCHU Techno-Solutions Corporation (CTC) announced that it has signed a distributorship agreement…
RightTouch and Itochu Techno-Solutions Join Forces on CX
cInc., which is transforming customer support with data and AI, is collaborating…
AI Data Launches Support Knowledge DB in AssistPro IDX
AI Data Corporation has launched a knowledge database for customer support. It's…
Mirai AI Secures Patent for Automated Call Technology
Softu Corporation, which provides the AI automatic telephone answering service "Mirai AI,"…
Sky Unveils SKYSEA Client View Ver.21 with AI Assistance
Sky has launched SKYSEA Client View Ver.21. This latest version of their…
NTT-AT Launches In-Person Version of Globejoy Assistant
NTT Advanced Technology Corporation will begin offering a face-to-face version of its…
United Arrows Co introduces “Mail Dealer” Service
United Arrows Co., Ltd. has introduced Mail Dealer, an email sharing and…
Prodilight Expands Telful with Advanced Call Management
Prodilight has rolled out new updates to its telephone management service, Telful…
CTC Offers RightTouch Cloud for CX and Self-Help Sites
ITOCHU Techno-Solutions Corporation (CTC) announced that it has signed a distributorship agreement…
RightTouch and Itochu Techno-Solutions Join Forces on CX
cInc., which is transforming customer support with data and AI, is collaborating…
AI Data Launches Support Knowledge DB in AssistPro IDX
AI Data Corporation has launched a knowledge database for customer support. It's…
Mirai AI Secures Patent for Automated Call Technology
Softu Corporation, which provides the AI automatic telephone answering service "Mirai AI,"…
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