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Customer Experience
Eclect and Channel Corporation have entered into a technology partnership to help upgrade customer support workflows for companies selling on Rakuten Ichiba. Honestly, the point is to get things working…
Zeals Debuts AI Customer Service on LINE for au Shop
ZEALS Inc., a provider of customer service AI agents, is pleased to…
AVILEN launches “Automatic Response AI Operator” service
AVILEN Inc. has launched the 'Automatic Response AI Operator,' a service that…
360Channel’s AI Caster teams up with CoeFont voice platform
360Channel Inc. has begun API integration between its AI technology-based information dissemination…
L is B Unveils Beta of On-Site AI Tool ‘Direct Assistant’
L is B Inc. is pleased to announce that it will begin…
KUL Corporation introduces “Narleful Chat” conversational AI
KUL Corporation has developed "Nareful Chat," a secure, interactive, generative AI chat…
NEC Platforms adds carrier connection to UNIVERGE BLUE
NEC Platforms will begin offering a direct connection model for its UNIVERGE…
Sky Unveils SKYSEA Client View Ver.21 with AI Assistance
Sky has launched SKYSEA Client View Ver.21. This latest version of their…
NTT-AT Launches In-Person Version of Globejoy Assistant
NTT Advanced Technology Corporation will begin offering a face-to-face version of its…
Zeals Debuts AI Customer Service on LINE for au Shop
ZEALS Inc., a provider of customer service AI agents, is pleased to…
AVILEN launches “Automatic Response AI Operator” service
AVILEN Inc. has launched the 'Automatic Response AI Operator,' a service that…
360Channel’s AI Caster teams up with CoeFont voice platform
360Channel Inc. has begun API integration between its AI technology-based information dissemination…
L is B Unveils Beta of On-Site AI Tool ‘Direct Assistant’
L is B Inc. is pleased to announce that it will begin…
KUL Corporation introduces “Narleful Chat” conversational AI
KUL Corporation has developed "Nareful Chat," a secure, interactive, generative AI chat…
NEC Platforms adds carrier connection to UNIVERGE BLUE
NEC Platforms will begin offering a direct connection model for its UNIVERGE…
Sky Unveils SKYSEA Client View Ver.21 with AI Assistance
Sky has launched SKYSEA Client View Ver.21. This latest version of their…
NTT-AT Launches In-Person Version of Globejoy Assistant
NTT Advanced Technology Corporation will begin offering a face-to-face version of its…
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