Customer Experience

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LINE Manga and NTT DOCOMO Expand Digital Entertainment

Digital entertainment in Japan is slowly integrating with the recent tie-up between LINE Manga, which is the manga site in Japan developed by Naver Webtoon, and NTT DOCOMO on "d…

Zeals and Digirise Partner to Advance AI Agents

Zeals Inc., the company behind customer service AI agents, has teamed up…

Future Shop Teams with Print Designer for DIY Products

Future Shop has kicked off a collaboration with System Graphie’s design simulator…

Morisawa Launches Web Font Pro for Big Sites/Cloud

Morisawa has made a new proposal for Morisawa Fonts which proposed Web…

Frogwell Launches Agentforce Support for Call Centers

Frogwell Inc. will begin offering implementation support services for call centers using…

Microsoft struggles to make Copilot a mainstream AI chatbot

Microsoft is facing an uphill task in converting its enterprise domination into…

GNext partners with Verbex to advance voice AI in support

GNext is moving into voice driven CX and has started working with…

GNext and Verbex Partner to Advance Voice AI in Support

GNext has kicked off a collaboration with Verbex Inc. and the whole…

TIS and Agrex launch AI-powered Contact Center Service

TIS Inc., a member of the TIS INTEC Group, and AGREX Inc.…

Zeals and Digirise Partner to Advance AI Agents

Zeals Inc., the company behind customer service AI agents, has teamed up…

Future Shop Teams with Print Designer for DIY Products

Future Shop has kicked off a collaboration with System Graphie’s design simulator…

Morisawa Launches Web Font Pro for Big Sites/Cloud

Morisawa has made a new proposal for Morisawa Fonts which proposed Web…

Frogwell Launches Agentforce Support for Call Centers

Frogwell Inc. will begin offering implementation support services for call centers using…

Microsoft struggles to make Copilot a mainstream AI chatbot

Microsoft is facing an uphill task in converting its enterprise domination into…

GNext partners with Verbex to advance voice AI in support

GNext is moving into voice driven CX and has started working with…

GNext and Verbex Partner to Advance Voice AI in Support

GNext has kicked off a collaboration with Verbex Inc. and the whole…

TIS and Agrex launch AI-powered Contact Center Service

TIS Inc., a member of the TIS INTEC Group, and AGREX Inc.…

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