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Customer Experience
Shufunotomo Co., Ltd. launched "Kurashi no AI," an interactive service that allows users to easily consult about everyday worries and questions via LINE, on April 15, 2026. This service was…
RightTouch and Itochu Techno-Solutions Join Forces on CX
cInc., which is transforming customer support with data and AI, is collaborating…
AI Data Launches Support Knowledge DB in AssistPro IDX
AI Data Corporation has launched a knowledge database for customer support. It's…
Mirai AI Secures Patent for Automated Call Technology
Softu Corporation, which provides the AI automatic telephone answering service "Mirai AI,"…
AI Square Links QuickSummary2.0 with FastHelp Service
AI Square Inc. will begin offering a collaboration service with TechMatrix Corporation's…
MK System Links Salary Dream with Chatwork for DX Push
MK System Co., Ltd., which develops systems and provides cloud services for…
Starley’s Cotomo AI Adds New Chat Mode Feature
Starley Inc., which designs new relationships between humans and AI, has launched…
NeoJapan debuts neoAI Chat for desknet’s platform
NeoJapan Inc. will begin offering "neoAI Chat for desknet's," a generative AI…
ZETA introduces ZETA LP to enhance generative AI response
ZETA Inc., a leading CX improvement company that provides the ZETA CX…
RightTouch and Itochu Techno-Solutions Join Forces on CX
cInc., which is transforming customer support with data and AI, is collaborating…
AI Data Launches Support Knowledge DB in AssistPro IDX
AI Data Corporation has launched a knowledge database for customer support. It's…
Mirai AI Secures Patent for Automated Call Technology
Softu Corporation, which provides the AI automatic telephone answering service "Mirai AI,"…
AI Square Links QuickSummary2.0 with FastHelp Service
AI Square Inc. will begin offering a collaboration service with TechMatrix Corporation's…
MK System Links Salary Dream with Chatwork for DX Push
MK System Co., Ltd., which develops systems and provides cloud services for…
Starley’s Cotomo AI Adds New Chat Mode Feature
Starley Inc., which designs new relationships between humans and AI, has launched…
NeoJapan debuts neoAI Chat for desknet’s platform
NeoJapan Inc. will begin offering "neoAI Chat for desknet's," a generative AI…
ZETA introduces ZETA LP to enhance generative AI response
ZETA Inc., a leading CX improvement company that provides the ZETA CX…
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