Customer Experience

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Goodcross Launches AI Chatbot for Customer Drop-Off

Goodcross Co., Ltd. has officially launched an AI chatbot service designed to answer customer questions before they submit an inquiry, targeting one of the biggest issues in online sales and…

L is B Unveils Beta of On-Site AI Tool ‘Direct Assistant’

L is B Inc. is pleased to announce that it will begin…

KUL Corporation introduces “Narleful Chat” conversational AI

KUL Corporation has developed "Nareful Chat," a secure, interactive, generative AI chat…

NEC Platforms adds carrier connection to UNIVERGE BLUE

NEC Platforms will begin offering a direct connection model for its UNIVERGE…

Sky Unveils SKYSEA Client View Ver.21 with AI Assistance

Sky has launched SKYSEA Client View Ver.21. This latest version of their…

NTT-AT Launches In-Person Version of Globejoy Assistant

NTT Advanced Technology Corporation will begin offering a face-to-face version of its…

United Arrows Co introduces “Mail Dealer” Service

United Arrows Co., Ltd. has introduced Mail Dealer, an email sharing and…

Prodilight Expands Telful with Advanced Call Management

Prodilight has rolled out new updates to its telephone management service, Telful…

CTC Offers RightTouch Cloud for CX and Self-Help Sites

ITOCHU Techno-Solutions Corporation (CTC) announced that it has signed a distributorship agreement…

L is B Unveils Beta of On-Site AI Tool ‘Direct Assistant’

L is B Inc. is pleased to announce that it will begin…

KUL Corporation introduces “Narleful Chat” conversational AI

KUL Corporation has developed "Nareful Chat," a secure, interactive, generative AI chat…

NEC Platforms adds carrier connection to UNIVERGE BLUE

NEC Platforms will begin offering a direct connection model for its UNIVERGE…

Sky Unveils SKYSEA Client View Ver.21 with AI Assistance

Sky has launched SKYSEA Client View Ver.21. This latest version of their…

NTT-AT Launches In-Person Version of Globejoy Assistant

NTT Advanced Technology Corporation will begin offering a face-to-face version of its…

United Arrows Co introduces “Mail Dealer” Service

United Arrows Co., Ltd. has introduced Mail Dealer, an email sharing and…

Prodilight Expands Telful with Advanced Call Management

Prodilight has rolled out new updates to its telephone management service, Telful…

CTC Offers RightTouch Cloud for CX and Self-Help Sites

ITOCHU Techno-Solutions Corporation (CTC) announced that it has signed a distributorship agreement…

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