Customer Experience

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GIX Becomes Technology Partner of LINE Yahoo Consortium

GIX Co., Ltd. is pleased to announce that it has joined the "Customer Growth Consortium" established by LINE Yahoo! Japan Corporation (hereinafter referred to as "LINE Yahoo!") as a Technology…

LiveCall Launches Transcription and AI Summary Features

LiveCall, a cloud-based web customer service tool operated by Spinshell Inc., is…

Zeals and Digirise Partner to Advance AI Agents

Zeals Inc., the company behind customer service AI agents, has teamed up…

Future Shop Teams with Print Designer for DIY Products

Future Shop has kicked off a collaboration with System Graphie’s design simulator…

Morisawa Launches Web Font Pro for Big Sites/Cloud

Morisawa has made a new proposal for Morisawa Fonts which proposed Web…

Frogwell Launches Agentforce Support for Call Centers

Frogwell Inc. will begin offering implementation support services for call centers using…

Microsoft struggles to make Copilot a mainstream AI chatbot

Microsoft is facing an uphill task in converting its enterprise domination into…

GNext partners with Verbex to advance voice AI in support

GNext is moving into voice driven CX and has started working with…

GNext and Verbex Partner to Advance Voice AI in Support

GNext has kicked off a collaboration with Verbex Inc. and the whole…

LiveCall Launches Transcription and AI Summary Features

LiveCall, a cloud-based web customer service tool operated by Spinshell Inc., is…

Zeals and Digirise Partner to Advance AI Agents

Zeals Inc., the company behind customer service AI agents, has teamed up…

Future Shop Teams with Print Designer for DIY Products

Future Shop has kicked off a collaboration with System Graphie’s design simulator…

Morisawa Launches Web Font Pro for Big Sites/Cloud

Morisawa has made a new proposal for Morisawa Fonts which proposed Web…

Frogwell Launches Agentforce Support for Call Centers

Frogwell Inc. will begin offering implementation support services for call centers using…

Microsoft struggles to make Copilot a mainstream AI chatbot

Microsoft is facing an uphill task in converting its enterprise domination into…

GNext partners with Verbex to advance voice AI in support

GNext is moving into voice driven CX and has started working with…

GNext and Verbex Partner to Advance Voice AI in Support

GNext has kicked off a collaboration with Verbex Inc. and the whole…

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