Customer Experience

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GVA TECH Adopts AI Platform for Customer Support

GVA TECH has adopted HelpDog, an AI-powered customer support platform from noco Inc., to improve how users access information across its legal tech services. The move comes as customer inquiries…

GNext and Verbex Partner to Advance Voice AI in Support

GNext has kicked off a collaboration with Verbex Inc. and the whole…

TIS and Agrex launch AI-powered Contact Center Service

TIS Inc., a member of the TIS INTEC Group, and AGREX Inc.…

Infomart Debuts ‘Data Conversion Support’ Invoice Tool

Infomart Corporation, which uses the power of digital technology to streamline all…

Rakus forms capital and business alliance with Plus Alpha

Rakus Co., Ltd. and Plus Alpha Consulting Co., Ltd. have made a…

NTT Technocross launches AI Voicebot for Contact Centers

NTT Technocross has launched CTBASE/Smart Communicator, an AI-powered voicebot service designed to…

Japan’s First Cardiac Hospital Launches AI Chat Support

New Heart Watanabe International Hospital, a world-renowned cardiac surgery institution headquartered in…

NRI Launches “CXynapse Hub” for CX Strategy Support

Nomura Research Institute has launched something called CXynapse Hub. It is meant…

Comdesign Partners ‘CT-e1/SaaS’ with ‘clearA’ Voice Tech

Comdesign Inc., which provides the cloud-based CTI "CT-e1/SaaS" as a monthly service,…

GNext and Verbex Partner to Advance Voice AI in Support

GNext has kicked off a collaboration with Verbex Inc. and the whole…

TIS and Agrex launch AI-powered Contact Center Service

TIS Inc., a member of the TIS INTEC Group, and AGREX Inc.…

Infomart Debuts ‘Data Conversion Support’ Invoice Tool

Infomart Corporation, which uses the power of digital technology to streamline all…

Rakus forms capital and business alliance with Plus Alpha

Rakus Co., Ltd. and Plus Alpha Consulting Co., Ltd. have made a…

NTT Technocross launches AI Voicebot for Contact Centers

NTT Technocross has launched CTBASE/Smart Communicator, an AI-powered voicebot service designed to…

Japan’s First Cardiac Hospital Launches AI Chat Support

New Heart Watanabe International Hospital, a world-renowned cardiac surgery institution headquartered in…

NRI Launches “CXynapse Hub” for CX Strategy Support

Nomura Research Institute has launched something called CXynapse Hub. It is meant…

Comdesign Partners ‘CT-e1/SaaS’ with ‘clearA’ Voice Tech

Comdesign Inc., which provides the cloud-based CTI "CT-e1/SaaS" as a monthly service,…

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