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Customer Experience
Eclect and Channel Corporation have entered into a technology partnership to help upgrade customer support workflows for companies selling on Rakuten Ichiba. Honestly, the point is to get things working…
Infomart Debuts ‘Data Conversion Support’ Invoice Tool
Infomart Corporation, which uses the power of digital technology to streamline all…
Rakus forms capital and business alliance with Plus Alpha
Rakus Co., Ltd. and Plus Alpha Consulting Co., Ltd. have made a…
NTT Technocross launches AI Voicebot for Contact Centers
NTT Technocross has launched CTBASE/Smart Communicator, an AI-powered voicebot service designed to…
Japan’s First Cardiac Hospital Launches AI Chat Support
New Heart Watanabe International Hospital, a world-renowned cardiac surgery institution headquartered in…
NRI Launches “CXynapse Hub” for CX Strategy Support
Nomura Research Institute has launched something called CXynapse Hub. It is meant…
Comdesign Partners ‘CT-e1/SaaS’ with ‘clearA’ Voice Tech
Comdesign Inc., which provides the cloud-based CTI "CT-e1/SaaS" as a monthly service,…
MediaLink Debuts ‘Knowledge Link’ Automation Tool
MediaLink Inc., provider of the telephone AI agents "DX Denwa" and "AIto,"…
TechMatrix and Vottia Unite to Boost AI Customer Support
TechMatrix Corporation has joined hands with Vottia Inc. to link its contact…
Infomart Debuts ‘Data Conversion Support’ Invoice Tool
Infomart Corporation, which uses the power of digital technology to streamline all…
Rakus forms capital and business alliance with Plus Alpha
Rakus Co., Ltd. and Plus Alpha Consulting Co., Ltd. have made a…
NTT Technocross launches AI Voicebot for Contact Centers
NTT Technocross has launched CTBASE/Smart Communicator, an AI-powered voicebot service designed to…
Japan’s First Cardiac Hospital Launches AI Chat Support
New Heart Watanabe International Hospital, a world-renowned cardiac surgery institution headquartered in…
NRI Launches “CXynapse Hub” for CX Strategy Support
Nomura Research Institute has launched something called CXynapse Hub. It is meant…
Comdesign Partners ‘CT-e1/SaaS’ with ‘clearA’ Voice Tech
Comdesign Inc., which provides the cloud-based CTI "CT-e1/SaaS" as a monthly service,…
MediaLink Debuts ‘Knowledge Link’ Automation Tool
MediaLink Inc., provider of the telephone AI agents "DX Denwa" and "AIto,"…
TechMatrix and Vottia Unite to Boost AI Customer Support
TechMatrix Corporation has joined hands with Vottia Inc. to link its contact…
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