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Customer Experience
Goodcross Co., Ltd. has officially launched an AI chatbot service designed to answer customer questions before they submit an inquiry, targeting one of the biggest issues in online sales and…
Sabre and All Nippon Airways Launch Global NDC Content
The SabreMosaic™ Travel Marketplace has played a significant role in the global…
Zendesk Introduces AI-Enhanced Contact Center in Japan
Zendesk, Inc., a leading AI-powered support service company, announced the general availability…
Media Service Launches AItoVoice and AItoChat Solutions
MediaLink Inc., provider of "AIto," an AI agent that automates customer support,…
Marubeni Info Systems launches “kintone API Query Creator”
Marubeni Information Systems Co., Ltd., a member of the Digital Solutions Segment…
Helpfeel Unveils Beta of AI-Powered Article Search API
Helpfeel Inc., which provides an "AI knowledge data platform" that strengthens corporate…
Zeals Debuts AI Customer Service on LINE for au Shop
ZEALS Inc., a provider of customer service AI agents, is pleased to…
AVILEN launches “Automatic Response AI Operator” service
AVILEN Inc. has launched the 'Automatic Response AI Operator,' a service that…
360Channel’s AI Caster teams up with CoeFont voice platform
360Channel Inc. has begun API integration between its AI technology-based information dissemination…
Sabre and All Nippon Airways Launch Global NDC Content
The SabreMosaic™ Travel Marketplace has played a significant role in the global…
Zendesk Introduces AI-Enhanced Contact Center in Japan
Zendesk, Inc., a leading AI-powered support service company, announced the general availability…
Media Service Launches AItoVoice and AItoChat Solutions
MediaLink Inc., provider of "AIto," an AI agent that automates customer support,…
Marubeni Info Systems launches “kintone API Query Creator”
Marubeni Information Systems Co., Ltd., a member of the Digital Solutions Segment…
Helpfeel Unveils Beta of AI-Powered Article Search API
Helpfeel Inc., which provides an "AI knowledge data platform" that strengthens corporate…
Zeals Debuts AI Customer Service on LINE for au Shop
ZEALS Inc., a provider of customer service AI agents, is pleased to…
AVILEN launches “Automatic Response AI Operator” service
AVILEN Inc. has launched the 'Automatic Response AI Operator,' a service that…
360Channel’s AI Caster teams up with CoeFont voice platform
360Channel Inc. has begun API integration between its AI technology-based information dissemination…
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