Customer Experience

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GIX Becomes Technology Partner of LINE Yahoo Consortium

GIX Co., Ltd. is pleased to announce that it has joined the "Customer Growth Consortium" established by LINE Yahoo! Japan Corporation (hereinafter referred to as "LINE Yahoo!") as a Technology…

Spinshell Introduces Staffing for Web Service Experts

Spinshell Co., Ltd. has obtained a "License for Labor Dispatch Business" on…

Hakky Builds Finance AI Agents to Enable Dialogue-to-Action CX

Hakky Inc., a company that develops AI products and supports data utilization…

AI-Powered Seasonal CX: How Brands Keep Customers Engaged from the Holidays to the New Year

The holidays hit hard every year. Black Friday, Cyber Monday, the rush…

Media Kobo Forms Business Alliance with Credit Saison

Media Kobo Co., Ltd. is pleased to announce that it has entered…

Pling Reports Japan Growth and New Features

Pling, an audio content platform, announced the availability of new features and…

Kaunet Introduces Flyle AI for VOC and CX Enhancement

Kaunet Co., Ltd., an e-commerce service provider within the Kokuyo Group, has…

Feitian Japan debuts IoT Cube payment SaaS platform

IoT Cube steps in as Feitian Japan’s attempt to simplify how small…

Sumitomo Mitsui Card Uses Gen-AX AI for Contact Centers

Sumitomo Mitsui Card Co., Ltd. is a prominent Japanese financial services firm,…

Spinshell Introduces Staffing for Web Service Experts

Spinshell Co., Ltd. has obtained a "License for Labor Dispatch Business" on…

Hakky Builds Finance AI Agents to Enable Dialogue-to-Action CX

Hakky Inc., a company that develops AI products and supports data utilization…

AI-Powered Seasonal CX: How Brands Keep Customers Engaged from the Holidays to the New Year

The holidays hit hard every year. Black Friday, Cyber Monday, the rush…

Media Kobo Forms Business Alliance with Credit Saison

Media Kobo Co., Ltd. is pleased to announce that it has entered…

Pling Reports Japan Growth and New Features

Pling, an audio content platform, announced the availability of new features and…

Kaunet Introduces Flyle AI for VOC and CX Enhancement

Kaunet Co., Ltd., an e-commerce service provider within the Kokuyo Group, has…

Feitian Japan debuts IoT Cube payment SaaS platform

IoT Cube steps in as Feitian Japan’s attempt to simplify how small…

Sumitomo Mitsui Card Uses Gen-AX AI for Contact Centers

Sumitomo Mitsui Card Co., Ltd. is a prominent Japanese financial services firm,…

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