Salesforce and Anthropic Bring CRM Workflows Directly into Claude

Last updated: September 1, 2026 10:36 am

Salesforce and Anthropic have announced Claudeforce, an expanded partnership that connects Claude’s reasoning capabilities with Salesforce data, workflows, business rules and governance.

The first major rollout is Salesforce in Claude, a plugin with 37 pre-built sales skills covering tasks such as opportunity preparation, deal health checks and pipeline reviews. Sales teams can work with Salesforce data and take governed actions directly from Claude instead of switching between tools.

The partnership also expands Claude’s role inside Salesforce, including Agentforce, while Claude is set to become the default model for Slack. This ties what people say at work to what happens in Salesforce. It aims to help AI agents fit into daily business tasks.

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Right now, Salesforce in Claude is being tried with a small set of customers. A wider release is planned for September 2026, in open beta.

TAGGED:Agentforce Anthropic Claude CRM Salesforce

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ByITBT StaffWriter

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ITBT Staffwriter is an in-house contributor at IT Business Today, responsible for delivering timely News and QuickBytes. The author covers the latest developments across IT, tech, and enterprise solutions to keep readers informed with concise and impactful updates.