カスタマー・エクスペリエンス

L is B Unveils Beta of On-Site AI Tool ‘Direct Assistant’

L is B Inc. is pleased to announce that it will begin offering the beta version of "direct Assistant," an on-site AI function that can be called directly from the business chat "direct," from October 3, 2025. This is the first step in realizing the "On-site AI x direct" concept announced at the user conference "L is B User Conference 2025" held on September 2, 2025. "Direct" will celebrate its 11th anniversary since its launch on October 3, 2025. To date, it has been introduced in over 5,500 companies and is widely used as a communication tool on-site. It is particularly popular with customers who have workplaces where workers work standing up. On-site workplaces face structural challenges such as labor shortages due to a declining population and aging population, as…