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Helpfeel Unveils Beta of AI-Powered Article Search API

Helpfeel Inc., which provides an "AI knowledge data platform" that strengthens corporate AI, will begin offering the beta version of the "Helpfeel Article Search API," an API function that enables AI-FAQ searches of Helpfeel from any channel, including chatbots and apps, from Tuesday, November 4, 2025. This function will be offered as an optional plan for Helpfeel, allowing existing Helpfeel users to incorporate Helpfeel's AI-FAQ search into their chatbots, smartphone apps, internal systems, etc. This will enable companies to use a system that allows them to search FAQ knowledge from any customer touchpoint or business system, improving customer experience and streamlining operations. Development background: Diversifying customer contact points and increasingly complex business processes In recent years, companies' customer contact points have diversified, including websites, apps, chat, and call centers, and…