カスタマー・エクスペリエンス

Zendesk Names Taro Mori CEO of Japan

Zendesk Japan, Inc., the leading AI-powered support platform company, today announced that Taro Mori has been appointed Representative Director and President, effective July 2025. Mori was most recently employed at SAP Japan Co., Ltd., where he led the significant growth of the Japanese business both before and after the acquisition by SAP at SuccessFactors Japan Co., Ltd. Prior to that, he worked at Oracle Corporation Japan and Japan Research Institute, Ltd., where he worked to build highly productive teams and a strong organizational culture, and achieved success in the fields of organizational management, market development, and technical sales for IT companies in Japan. Zendesk has been steadily expanding its business since entering the Japanese market in 2013. Japan is an important market for Zendesk, and the company has a team…