SmartHR Co., Ltd. Will distribute its HR and back-office platform through a new sales alliance with Fujifilm Business Innovation Co., Ltd., beginning on December 1, 2026. Under the alliance, Fujifilm Business Innovation will leverage its base of more than 600,000 customers to promote SmartHR, and will provide post-launch support for basic configuration and operational questions through its contact center.
SmartHR manages every back office from attendance, to payroll, to performance, to placement simulations, to employee portal, to ITO support. With the employee and organizational data resulting from their daily operations, and with emerging technologies like AI, SmartHR advises companies on how to carry out their HR and organizational strategies.
Fujifilm Business Innovation has supported business transformation through its nationwide sales and service network and business solutions portfolio. The two companies have already worked together on customer proposals and service integration involving SmartHR and FUJIFILM IWpro.
The expanded collaboration aims to help businesses of different sizes adopt and use SmartHR according to their operational needs. This includes local small and medium-sized enterprises as well as large organizations with more complex HR and IT environments.
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Under the arrangement, Fujifilm Business Innovation will expand SmartHR’s availability through its sales network. Its contact center will also respond to customer inquiries by email and provide guidance on basic settings and operating procedures after implementation.
The firms are also expected to ensure the integration of SmartHR employee data with FUJIFILM IWpro to enable efficient centralized management of the HR information and documents. Moreover, IT Expert Services will integrate to facilitate efficiency in processing the processes that include HR and IT units, such as SaaS account management of new employees and transfer/departure of the staff.
These efforts will help the firms make HR digitalization and other back-office processes more available and assist companies in enhancing coordination between HR and IT units


