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TETORI Adds AI Chatbot to Simplify Customer Service

Groovy Mobile has introduced a generative AI chatbot for its web customer service platform, TETORI, which is meant to automate the way people interact without all that complex setup. In…

QREATION Secures ¥1 Billion in Series A Funding

QREATION Inc. has raised 1 billion yen in Series A funding through…

Marubeni Info Systems launches “kintone API Query Creator”

Marubeni Information Systems Co., Ltd., a member of the Digital Solutions Segment…

PubMatic and Dentsu Join Forces to Amplify Pause Ad Campaigns on Connected TV

PubMatic, a tech leader, teams up with Dentsu, a global ad agency,…

Emotion AI in CX: The New Rules of Customer Journey Mapping

What if every customer journey map you’ve relied on so far was…

Rakus brings Mail Dealer and Haihai Mail into Rakuraku Cloud

Rakus Co., Ltd. has announced it will combine its inquiry management system,…

Japan’s Retail Revolution: How Generative AI Is Rewriting Consumer Personalization

The service culture in Japan has reached worldwide fame, with each interaction…

Grams Introduces “heroshot” AI for E-Commerce Content

Grams Inc., a subsidiary of Caster Inc., has launched “heroshot,” a web…

Helpfeel Unveils Beta of AI-Powered Article Search API

Helpfeel Inc., which provides an "AI knowledge data platform" that strengthens corporate…

QREATION Secures ¥1 Billion in Series A Funding

QREATION Inc. has raised 1 billion yen in Series A funding through…

Marubeni Info Systems launches “kintone API Query Creator”

Marubeni Information Systems Co., Ltd., a member of the Digital Solutions Segment…

PubMatic and Dentsu Join Forces to Amplify Pause Ad Campaigns on Connected TV

PubMatic, a tech leader, teams up with Dentsu, a global ad agency,…

Emotion AI in CX: The New Rules of Customer Journey Mapping

What if every customer journey map you’ve relied on so far was…

Rakus brings Mail Dealer and Haihai Mail into Rakuraku Cloud

Rakus Co., Ltd. has announced it will combine its inquiry management system,…

Japan’s Retail Revolution: How Generative AI Is Rewriting Consumer Personalization

The service culture in Japan has reached worldwide fame, with each interaction…

Grams Introduces “heroshot” AI for E-Commerce Content

Grams Inc., a subsidiary of Caster Inc., has launched “heroshot,” a web…

Helpfeel Unveils Beta of AI-Powered Article Search API

Helpfeel Inc., which provides an "AI knowledge data platform" that strengthens corporate…

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