Customer Experience

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LINE Manga and NTT DOCOMO Expand Digital Entertainment

Digital entertainment in Japan is slowly integrating with the recent tie-up between LINE Manga, which is the manga site in Japan developed by Naver Webtoon, and NTT DOCOMO on "d…

Dentsu Digital With Aww to Boost Virtual Human Support

Dentsu Digital Inc. has signed a partnership agreement with virtual human AI…

PrimeNumber’s TROCCO Tools Expand into CDP Market

PrimeNumber Inc. will begin offering a new package called "TROCCO Segment Builder"…

CLUE Adds AI Chat Support to DroneRoofer for Safer Use

CLUE Inc., a company that develops drone-related software, has released a 24/7…

NICE, ServiceNow Partner to Deliver AI Customer Service

NICE announced a strategic partnership with ServiceNow at ServiceNow's annual customer and…

Nishika Adds Multilingual Feature to SecureMemo AI Tool

Nishika Inc. has implemented a real-time multilingual mixed recognition function in its…

E-Guardian Inc Develops AI-Based Customer Support Tool

E-Guardian Inc. is pleased to announce that it has begun developing an…

Xplaza Adds AI Agent Feature to Content Service “Mark”

EXPLAZA Inc., which is engaged in social implementation of generative AI, including…

NEC Corp Unveils AI Contact Center for CX and EX Boost

NEC Corporation will launch its new AI-powered solution, NEC Communication Agent, in…

Dentsu Digital With Aww to Boost Virtual Human Support

Dentsu Digital Inc. has signed a partnership agreement with virtual human AI…

PrimeNumber’s TROCCO Tools Expand into CDP Market

PrimeNumber Inc. will begin offering a new package called "TROCCO Segment Builder"…

CLUE Adds AI Chat Support to DroneRoofer for Safer Use

CLUE Inc., a company that develops drone-related software, has released a 24/7…

NICE, ServiceNow Partner to Deliver AI Customer Service

NICE announced a strategic partnership with ServiceNow at ServiceNow's annual customer and…

Nishika Adds Multilingual Feature to SecureMemo AI Tool

Nishika Inc. has implemented a real-time multilingual mixed recognition function in its…

E-Guardian Inc Develops AI-Based Customer Support Tool

E-Guardian Inc. is pleased to announce that it has begun developing an…

Xplaza Adds AI Agent Feature to Content Service “Mark”

EXPLAZA Inc., which is engaged in social implementation of generative AI, including…

NEC Corp Unveils AI Contact Center for CX and EX Boost

NEC Corporation will launch its new AI-powered solution, NEC Communication Agent, in…

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