Customer Experience

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GVA TECH Adopts AI Platform for Customer Support

GVA TECH has adopted HelpDog, an AI-powered customer support platform from noco Inc., to improve how users access information across its legal tech services. The move comes as customer inquiries…

FastFlow Adds Auto-Save for Smarter Knowledge Sharing

MONO BRAIN Inc. is pleased to announce that it has added an…

F-Code’s CODE Marketing Cloud teams with Kaiu and sinclo

In the pop-up tools "CODE Marketing Cloud" and "KaiU" provided by F-Code…

NTT Com and transcosmos Launch Digital BPO Solutions

NTT Communications Corporation and transcosmos inc. have officially commenced full-scale delivery of…

Prodilight Launches its INNOVERA Integration with kintone

Prodilight Inc., a company promoting digital transformation in telephones, has collaborated with…

Sumitomo Releases RakRak Procurement II 10.2 System

Sumitomo Electric Information Systems Co., Ltd. will release a new version of…

Asobica Launches AI Tool to Automate Customer Feedback

Asobica Inc., which provides the honest opinion data platform "coorum" based on…

RightTouch raised over 800 million yen in its Series A round

RightTouch Inc. has raised over 800 million yen in total in its…

Lost Item Cloudfind, ORIX Form Capital, Business Alliance

Find Inc., provider of the "Lost Item Cloudfind," is pleased to announce…

FastFlow Adds Auto-Save for Smarter Knowledge Sharing

MONO BRAIN Inc. is pleased to announce that it has added an…

F-Code’s CODE Marketing Cloud teams with Kaiu and sinclo

In the pop-up tools "CODE Marketing Cloud" and "KaiU" provided by F-Code…

NTT Com and transcosmos Launch Digital BPO Solutions

NTT Communications Corporation and transcosmos inc. have officially commenced full-scale delivery of…

Prodilight Launches its INNOVERA Integration with kintone

Prodilight Inc., a company promoting digital transformation in telephones, has collaborated with…

Sumitomo Releases RakRak Procurement II 10.2 System

Sumitomo Electric Information Systems Co., Ltd. will release a new version of…

Asobica Launches AI Tool to Automate Customer Feedback

Asobica Inc., which provides the honest opinion data platform "coorum" based on…

RightTouch raised over 800 million yen in its Series A round

RightTouch Inc. has raised over 800 million yen in total in its…

Lost Item Cloudfind, ORIX Form Capital, Business Alliance

Find Inc., provider of the "Lost Item Cloudfind," is pleased to announce…

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