Customer Experience

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Finatext Launches AI Role-Play Tool for Insurance Sales

Finatext Inc. has started offering ‘Finatext AI Sales Assist -AI Role-Playing-,’ a SaaS tool for insurance companies and agents. It uses generative AI to let users practice interactive sales conversations…

CLUE Adds AI Chat Support to DroneRoofer for Safer Use

CLUE Inc., a company that develops drone-related software, has released a 24/7…

NICE, ServiceNow Partner to Deliver AI Customer Service

NICE announced a strategic partnership with ServiceNow at ServiceNow's annual customer and…

Nishika Adds Multilingual Feature to SecureMemo AI Tool

Nishika Inc. has implemented a real-time multilingual mixed recognition function in its…

E-Guardian Inc Develops AI-Based Customer Support Tool

E-Guardian Inc. is pleased to announce that it has begun developing an…

Xplaza Adds AI Agent Feature to Content Service “Mark”

EXPLAZA Inc., which is engaged in social implementation of generative AI, including…

NEC Corp Unveils AI Contact Center for CX and EX Boost

NEC Corporation will launch its new AI-powered solution, NEC Communication Agent, in…

Yappli Inc Debuts Next-Gen Web Platform “Yappli WebX”

Yappli Inc., provider of the app development platform "Yappli," has begun offering…

IVRy with Ehime Bank to boost SME digital transformation

IVRy Inc., which provides the conversational voice AI SaaS "IVRy," is pleased…

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