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Customer Experience
GIBRY Inc. has teamed up with TB Next Communications Inc. to rethink how contact centers actually run, not just layer tools on top. The focus is simple. use generative AI,…
DNP Co. Launches Its Persona Insight AI Marketing Tool
Dai Nippon Printing Co., Ltd. (DNP) announced on the 16th that it…
Kyndryl, PKSHA use AI-BPaaS for Knowledge management
Kindrill Japan Co., Ltd. and PKSHA Technology Co., Ltd. announced that PKSHA…
Networld Co Signs Deal to Distribute neoAI Chat Package
Networld Co., Ltd. has signed a distributor agreement with neoAI Co., Ltd.,…
Daiwa launches GenAI chat service for customer inquiries
Daiwa Securities Co., Ltd., in collaboration with Daiwa Institute of Research Ltd.,…
LINE WORKS launches “CX Talk” for streamlined inquiries
LINE WORKS Corporation, a provider of the business communication tool “LINE WORKS”…
Eleven Labs With Spark+ Launches Japanese Voice AI
Eleven Labs Japan and Spark+ Inc. have announced a joint initiative to…
Sales Request Launches Exhibition Tool “immedio Forms”
immedio Inc. is pleased to announce that its exhibition solution, "immedio Forms,"…
Earth Pharmaceutical Adopts The AI Chatbot “SELFBOT”
The generative AI chatbot "SELFBOT" provided by SELF Inc. has been introduced…
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