Future Shop starts collaboration with ResolVoost service

Future Shop Co., Ltd., which provides the SaaS-based e-commerce site construction platform “futureshop,” has begun collaborating with “ResolVoost,” a CVR improvement service provided by Empower Shop Co., Ltd. that resolves customer hesitation and leads them to purchase.

Through this collaboration, e-commerce businesses using “futureshop” will be able to utilize “ResolVoost” to automatically display FAQs at the optimal time to address small concerns or questions (hesitations) that users have when visiting their e-commerce site, such as “What size is it?” or “When will it arrive?”, thereby simultaneously improving the efficiency of their e-commerce operations and increasing sales.

“ResolVoost” is a service that automatically presents solutions (FAQs) to visitors’ “currently wanted to know” questions at the best possible time for each page of an e-commerce site. This instantly alleviates the concerns of potential customers who have previously dropped out, smoothly guiding them towards purchasing behavior.

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“futureshop,” a SaaS-based e-commerce site construction platform provided by Futureshop, allows e-commerce staff to customize site design and update content quickly and with a high degree of freedom. In addition, it has a variety of functions to encourage customer fandom, making it possible to carry out effective loyalty marketing.

SOURCE: PRTimes