CLUE Inc., a company that develops drone-related software, has released a 24/7 AI chatbot support service using LINE for users of the drone inspection app “DroneRoofer.”
To use drones safely and securely on site for tasks such as roof inspections and exterior surveys, it is essential to have a support system that can immediately respond to everyday problems or concerns.
CLUE has built a specialized model at its in-house AI research organization, “Drone AI LAB,” based on the vast amount of user inquiry data it has accumulated since 2017. By having AI learn field-based knowledge, it has achieved support that is “truly useful in the field” by combining expertise with responsiveness.
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DroneRoofer is a mobile app that allows users to safely operate drones with simple touch screen operations. In addition to the app, the app also provides a package including the drone itself, insurance, iPad, flight permit, and after-sales service, all of which are necessary for inspection work, providing one-stop support so that anyone can easily use drones to inspect roofs and exterior walls.
DroneRoofer was developed based on feedback from roof and exterior wall inspection sites. Since its launch, the company has been highly praised for its development of new functions that address customer issues and its comprehensive support system, and has seen a rapid expansion of its user base, primarily among roof and exterior construction companies, remodeling companies, and home builders across the country.
SOURCE: PRTimes
