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NTT DOCOMO BUSINESS and IBM Japan have signed an agreement to work together in the field of AI governance. The goal is to create systems that help companies use AI agents safely and responsibly. These systems will support management, control and auditing of AI use. The agreement was officially signed on October 7 2026.
As generative AI evolves it is moving beyond response-based tools. Now AI agents can make decisions. Perform tasks on their own. This shift means more businesses are starting to use AI agents in their operations. These agents can now work across departments. Even between different companies. This makes it more important than ever to have controls in place.
With autonomy comes greater risk. Companies need to manage challenges such as data leaks or unintended actions caused by AI. They must also deal with varying laws and rules about AI in countries and regions. To address these concerns companies say they need ways to explain how AI makes decisions. They also need systems that allow them to monitor and audit AI behavior continuously.
Under this agreement NTT DOCOMO BUSINESS and IBM Japan will study architectures and real-world models for AI governance. Their focus will include explaining the reasoning behind AI decisions. They will also look at who’s allowed to use certain AI functions and how much access they have. Another key area is keeping records so that AI use can be reviewed later.
The two companies will also explore how their own technologies, services and expertise can be applied to support reliable AI agent use in enterprises. This includes examples like using AI in business processes or automating work, with AI agents. They will take into account security, governance, risk management, explainability and model management when designing controls. The work will help shape effective ways to use AI agents in real business environments.
NTT DOCOMO BUSINESS knows a lot about keeping data safe and handling identity. NTT DOCOMO BUSINESS offers a service called 析秘. 析秘 is a data-utilization service that stores, processes and analyzes information. It also keeps that information secure. NTT DOCOMO BUSINESS also offers SmartLiTA. SmartLiTA is an identity-management platform that mixes authentication, authorization, consent management and identity verification.
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IBM Japan brings expertise in AI governance AI security and AI risk management. IBM Japan has a track record that backs this expertise. IBM Japan offers AI governance and security products, for example IBM watsonx.governance. IBM Japan also provides consulting services to help enterprises adopt AI.
The two companies will explore business models and organizational structures for commercialization. They will base these on the insights gained from their collaboration. They plan to carry out studies and demonstrations on AI governance mechanisms, usage models and service structures before moving toward commercialization.
This partnership shows the increasing need for governance frameworks that can keep up with autonomous AI systems. As AI agents get access to enterprise data and business processes the ability to monitor their actions, control permissions explain decisions and perform regular audits is becoming essential, in enterprise AI deployment.
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