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Customer Experience
NTT DOCOMO, INC. the leader of telecom industry in Japan, is making efforts to speed up its worldwide media plan by launching a Japanese content hub on a Thai streaming…
KUL Corporation introduces “Narleful Chat” conversational AI
KUL Corporation has developed "Nareful Chat," a secure, interactive, generative AI chat…
NEC Platforms adds carrier connection to UNIVERGE BLUE
NEC Platforms will begin offering a direct connection model for its UNIVERGE…
Sky Unveils SKYSEA Client View Ver.21 with AI Assistance
Sky has launched SKYSEA Client View Ver.21. This latest version of their…
NTT-AT Launches In-Person Version of Globejoy Assistant
NTT Advanced Technology Corporation will begin offering a face-to-face version of its…
United Arrows Co introduces “Mail Dealer” Service
United Arrows Co., Ltd. has introduced Mail Dealer, an email sharing and…
Prodilight Expands Telful with Advanced Call Management
Prodilight has rolled out new updates to its telephone management service, Telful…
CTC Offers RightTouch Cloud for CX and Self-Help Sites
ITOCHU Techno-Solutions Corporation (CTC) announced that it has signed a distributorship agreement…
RightTouch and Itochu Techno-Solutions Join Forces on CX
cInc., which is transforming customer support with data and AI, is collaborating…
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