Customer Experience

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Finatext Launches AI Role-Play Tool for Insurance Sales

Finatext Inc. has started offering ‘Finatext AI Sales Assist -AI Role-Playing-,’ a SaaS tool for insurance companies and agents. It uses generative AI to let users practice interactive sales conversations…

Simple Inc. introduces “coorum,” a truth data platform

Asobica Inc. is pleased to announce that it has begun providing its…

KnowledgeSense launches ChatSense and GPT-5 Thinking

KnowledgeSense Inc. provides "ChatSense," a ChatGPT system for businesses that allows them…

Nihonkai Gas adopts AI voice bot “commubo” for Service reception

Softfront Japan Co., Ltd., a subsidiary of Softfront Holdings Co., Ltd., is…

Chiba Kogin App Launches Lifestyle-Friendly Services

Chiba Kogyo Bank Ltd. has been improving the functionality of the Chiba…

Gapraise Inc Launches Project to Enhance BIGLOBE’s CX

Gapraise Inc., an international SaaS trading company that supports digital businesses, is…

Mitsubishi UFJ Factors and Tokei Computer Broaden Ties

Mitsubishi UFJ Factors Co., Ltd. and Tokei Computer Co., Ltd.  are pleased…

Resona Bank Adopts AI Tool to Boost Contact Center Sales

PKSHA Technology Inc. has announced a new partnership with Resona Bank, Ltd.…

Fastly and STCLab Inc Announce Strategic Collaboration

Fastly, Inc., the leading global edge cloud platform, and its Japanese subsidiary,…

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