Customer Experience

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NTT DOCOMO Expands Global Streaming Ambitions with Japanese Content Hub in Thailand

NTT DOCOMO, INC. the leader of telecom industry in Japan, is making efforts to speed up its worldwide media plan by launching a Japanese content hub on a Thai streaming…

Zendesk Introduces AI-Enhanced Contact Center in Japan

Zendesk, Inc., a leading AI-powered support service company, announced the general availability…

Media Service Launches AItoVoice and AItoChat Solutions

MediaLink Inc., provider of "AIto," an AI agent that automates customer support,…

Marubeni Info Systems launches “kintone API Query Creator”

Marubeni Information Systems Co., Ltd., a member of the Digital Solutions Segment…

Helpfeel Unveils Beta of AI-Powered Article Search API

Helpfeel Inc., which provides an "AI knowledge data platform" that strengthens corporate…

Zeals Debuts AI Customer Service on LINE for au Shop

ZEALS Inc., a provider of customer service AI agents, is pleased to…

AVILEN launches “Automatic Response AI Operator” service

AVILEN Inc. has launched the 'Automatic Response AI Operator,' a service that…

360Channel’s AI Caster teams up with CoeFont voice platform

360Channel Inc. has begun API integration between its AI technology-based information dissemination…

L is B Unveils Beta of On-Site AI Tool ‘Direct Assistant’

L is B Inc. is pleased to announce that it will begin…

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