Customer Experience

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Finatext Launches AI Role-Play Tool for Insurance Sales

Finatext Inc. has started offering ‘Finatext AI Sales Assist -AI Role-Playing-,’ a SaaS tool for insurance companies and agents. It uses generative AI to let users practice interactive sales conversations…

ZETA introduces ZETA LP to enhance generative AI response

ZETA Inc., a leading CX improvement company that provides the ZETA CX…

DNP Unveils AI Chatbot for Business Document Utilization

Dai Nippon Printing Co., Ltd. (DNP) has developed the "DNP Document Structured…

Altius Link Unveils AI Service for Customer Voice Analysis

Altius Link Co., Ltd. will begin offering a new service, "Altius ONE…

Link Partners with SoftBank to Distribute BIZTEL Cloud CTI

Link Corporation, which operates "BIZTEL," is pleased to announce that it has…

Ricoh’s AI Voice Concierge Supports Unmanned Service

Ricoh Company, Ltd. and Ricoh Japan Co., Ltd. announced the launch of…

B-with and SoftBank Sign Omnia LINK Resale Agreement

B-with Corporation is pleased to announce that it has entered into a…

transcosmos launches CX Square Setos & RPA in Indonesia

transcosmos has grown in Indonesia by opening “CX Square Setos,” a new…

Mobilus Launches AI Agent Voicebot at SBI Ikiiki Shotan

Mobilus Inc., a developer and provider of CX solutions for contact centers,…

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