Customer Experience

Zeals Debuts AI Customer Service on LINE for au Shop

ZEALS Inc., a provider of customer service AI agents, is pleased to announce that it has introduced and begun operation of its customer service AI agent, "ZEALS AI Agent," on the LINE account of au Online Shop. Background to the introduction of AI agents to au Online Shop au Online Shop, which has recently introduced ZEALS AI Agent, has long been working to achieve optimal communication with customers. As part of these efforts, the au Online Shop felt it was important to provide more detailed proposals tailored to the needs and challenges of each customer, and was called upon to provide more friendly and personalized customer service. Also Read: AVILEN launches “Automatic Response AI Operator” service au Online Shop has already collaborated with Zealus, and has been working to solve…