Customer Experience

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Finatext Launches AI Role-Play Tool for Insurance Sales

Finatext Inc. has started offering ‘Finatext AI Sales Assist -AI Role-Playing-,’ a SaaS tool for insurance companies and agents. It uses generative AI to let users practice interactive sales conversations…

Fujitsu to power NTT DOCOMO’s new digital ticket platform

Fujitsu announced that it will provide its digital ticketing service to NTT…

Sabre and All Nippon Airways Launch Global NDC Content

The SabreMosaic™ Travel Marketplace has played a significant role in the global…

Zendesk Introduces AI-Enhanced Contact Center in Japan

Zendesk, Inc., a leading AI-powered support service company, announced the general availability…

Media Service Launches AItoVoice and AItoChat Solutions

MediaLink Inc., provider of "AIto," an AI agent that automates customer support,…

Marubeni Info Systems launches “kintone API Query Creator”

Marubeni Information Systems Co., Ltd., a member of the Digital Solutions Segment…

Helpfeel Unveils Beta of AI-Powered Article Search API

Helpfeel Inc., which provides an "AI knowledge data platform" that strengthens corporate…

Zeals Debuts AI Customer Service on LINE for au Shop

ZEALS Inc., a provider of customer service AI agents, is pleased to…

AVILEN launches “Automatic Response AI Operator” service

AVILEN Inc. has launched the 'Automatic Response AI Operator,' a service that…

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