Customer Experience

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Finatext Launches AI Role-Play Tool for Insurance Sales

Finatext Inc. has started offering ‘Finatext AI Sales Assist -AI Role-Playing-,’ a SaaS tool for insurance companies and agents. It uses generative AI to let users practice interactive sales conversations…

Morisawa Launches Web Font Pro for Big Sites/Cloud

Morisawa has made a new proposal for Morisawa Fonts which proposed Web…

Frogwell Launches Agentforce Support for Call Centers

Frogwell Inc. will begin offering implementation support services for call centers using…

Microsoft struggles to make Copilot a mainstream AI chatbot

Microsoft is facing an uphill task in converting its enterprise domination into…

GNext partners with Verbex to advance voice AI in support

GNext is moving into voice driven CX and has started working with…

GNext and Verbex Partner to Advance Voice AI in Support

GNext has kicked off a collaboration with Verbex Inc. and the whole…

TIS and Agrex launch AI-powered Contact Center Service

TIS Inc., a member of the TIS INTEC Group, and AGREX Inc.…

Infomart Debuts ‘Data Conversion Support’ Invoice Tool

Infomart Corporation, which uses the power of digital technology to streamline all…

Rakus forms capital and business alliance with Plus Alpha

Rakus Co., Ltd. and Plus Alpha Consulting Co., Ltd. have made a…

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