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Customer Experience
EC-CUBE Co., Ltd., a consolidated subsidiary of Ilgurum Co., Ltd., is pleased to announce that it will begin offering "EC-CUBE Enterprise for Re:Use," an e-commerce development and operation service for…
OPT unveils “DIGGIN’ CX” for Enhanced CX development
OPT, Inc., which leads its clients' business growth through LTVM and has…
VOC.AI Launches “Multi-Agent” Feature for AI Agent
VOC AI Inc. has released a new feature , "Multi-Agent," for its…
HCL Tech and Microsoft Expand Partnership to Drive AI-Powered Contact Center Transformation
HCL Tech is growing its partnership with Microsoft. This will help improve…
KDDI and Digital Human Develop AI Character “Nagisa”
Digital Human Inc. is pleased to announce that it has jointly developed…
Technochain launches “RAG&” an internal knowledge utilization solution using generative AI technology
Technochain Inc., which supports small and medium-sized enterprises in improving their productivity…
Macnica and Flect Partner to Streamline Customer Data Integration for Enhanced CX
Macnica and Flect have teamed up to launch a "Customer Data Utilization…
Trusthub Enhances Customer Engagement with Braze to Drive Business Growth
Braze Inc. is a top customer engagement platform based in Minato-ku, Tokyo.…
Hakuhodo Unveils Generative AI “Virtual Salesperson”
Hakuhodo Inc. has announced the development of a new service prototype called…
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