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Customer Experience
EC-CUBE Co., Ltd., a consolidated subsidiary of Ilgurum Co., Ltd., is pleased to announce that it will begin offering "EC-CUBE Enterprise for Re:Use," an e-commerce development and operation service for…
Gainsight Acquires Skilljar to Accelerate Customer Mastery
Gainsight, the leading Customer Success Platform, announced the acquisition of Skilljar, a…
IVRy launches new feature “Voice Recognition Q&A” AI generates and answers Q&A from phone call content
IVRy Inc., which provides the conversational voice AI SaaS "IVRy," is pleased…
Ozvision and Perplexity Form Strategic Partnership
Ozvision Co., Ltd., which operates businesses mainly including the points site "Hapitas"…
AnyMind Unveils AI Chat Agent on AnyChat Platform
AnyMind Group Inc. has begun offering AI customer service agents for its…
Qualtrics unveils “Experience Agent” to boost connections
Qualtrics held its annual event, "Qualtrics X4 2025: The Experience Management Summit,"…
GNext, ONFET, and OIO Partner to Launch ‘Discoveriez Credit Database’ Using Blockchain
GNext Co., Ltd. is pleased to announce that it has signed a…
Biglobe Introduces AI-Powered Voice Analysis Service
BIGLOBE announced that it has introduced a voice analysis service for call…
Caster launches an AI agent production service “CASTER NEO”
Caster Inc. will begin offering the AI agent production service "CASTER NEO".…
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