日本語 
Customer Experience
Finatext Inc. has started offering ‘Finatext AI Sales Assist -AI Role-Playing-,’ a SaaS tool for insurance companies and agents. It uses generative AI to let users practice interactive sales conversations…
Zendesk Announces its new “Zendesk Resolution Platform”
Zendesk, Inc., a leading support platform company that utilizes AI and develops…
TMJ Co Partners with Wizleap for Customer Introductions
TMJ Co., Ltd., a Secom Group company that develops and operates contact…
Pluszero Launches “Miraio,” Reliable AI Agent for Call Center
Pluszero Inc., which provides, develops, maintains, and operates various technology solutions such…
Bellsystem24 and Thinker Launch AI to Predict Call Needs
The Generative AI Co-Creation Lab., an initiative of BELLSYSTEM24, Inc., has begun…
HEAVEN Japan and Feedforce Group Forms Partnership
HEAVEN Japan Co., Ltd. has partnered with Feedforce Group Inc. to begin…
DocuSign Japan Launches its IAM for CX for Local Market
DocuSign Japan K.K. has launched "DocuSign IAM for CX" in Japan. They…
Kindrill Unveils AI-Powered based Automatic FAQ System
Kindrill Japan Co., Ltd. has developed an automatic FAQ generation system that…
Gainsight Acquires Skilljar to Accelerate Customer Mastery
Gainsight, the leading Customer Success Platform, announced the acquisition of Skilljar, a…
English