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Customer Experience
Genesys has introduced the Genesys Cloud Agentic Virtual Agent, built using Large Action Models. The goal is simple. Move customer service AI from answering queries to actually completing tasks across…
Finatext Launches AI Role-Play Tool for Insurance Sales
Finatext Inc. has started offering ‘Finatext AI Sales Assist -AI Role-Playing-,’ a…
Future Shop Teams Up with storeeel Digital Platform
Future Shop Co., Ltd., which provides the SaaS-based e-commerce site construction platform…
LEEEP and E-Store ShopServe Connect Review Workflows
REGALI has started API integration between its customer experience platform LEEEP and…
Glad Cube Launches AvaSell AI Avatar Sales Tool
Glad Cube is now offering AvaSell. It is a sales support service…
Dekirukun Signs Capital and Business Deal With SoldOut
Dekirukun Inc., a developer of AI agents for the web production industry,…
Spinshell Introduces Staffing for Web Service Experts
Spinshell Co., Ltd. has obtained a "License for Labor Dispatch Business" on…
Hakky Builds Finance AI Agents to Enable Dialogue-to-Action CX
Hakky Inc., a company that develops AI products and supports data utilization…
AI-Powered Seasonal CX: How Brands Keep Customers Engaged from the Holidays to the New Year
The holidays hit hard every year. Black Friday, Cyber Monday, the rush…
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