Customer Experience

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Future Shop Teams Up with storeeel Digital Platform

Future Shop Co., Ltd., which provides the SaaS-based e-commerce site construction platform "futureshop," has begun collaborating with "storeeel," a digital content platform provided by Storeeel Co., Ltd. Through this collaboration,…

Pling Reports Japan Growth and New Features

Pling, an audio content platform, announced the availability of new features and…

Kaunet Introduces Flyle AI for VOC and CX Enhancement

Kaunet Co., Ltd., an e-commerce service provider within the Kokuyo Group, has…

Feitian Japan debuts IoT Cube payment SaaS platform

IoT Cube steps in as Feitian Japan’s attempt to simplify how small…

Sumitomo Mitsui Card Uses Gen-AX AI for Contact Centers

Sumitomo Mitsui Card Co., Ltd. is a prominent Japanese financial services firm,…

LiveCall Launches Transcription and AI Summary Features

LiveCall, a cloud-based web customer service tool operated by Spinshell Inc., is…

Zeals and Digirise Partner to Advance AI Agents

Zeals Inc., the company behind customer service AI agents, has teamed up…

Future Shop Teams with Print Designer for DIY Products

Future Shop has kicked off a collaboration with System Graphie’s design simulator…

Morisawa Launches Web Font Pro for Big Sites/Cloud

Morisawa has made a new proposal for Morisawa Fonts which proposed Web…

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