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GIBRY Inc. has teamed up with TB Next Communications Inc. to rethink how contact centers actually run, not just layer tools on top. The focus is simple. use generative AI,…
Goodpatch backs JT’s Habee from launch to development
Goodpatch Inc., a design company that drives corporate transformation with a customer…
TikTok Shop Japan launches AI call center for EC industry
With the launch of TikTok Shop in Japan, Newjia Co., Ltd. will…
Altius Link, ELYZA launch AI app for inquiry classification
Altius Link and ELYZA have jointly developed the "Contact Reasons Classification LLM…
LeanGo Inc begins developing Chatbot features for DEJAM
LeanGo Inc. is pleased to announce that it has begun developing a…
Shopify Unveils Horizon, New AI Store Design Platform
Shopify Japan Co., Ltd., the Japanese subsidiary of Shopify, a leader in…
Dentsu Digital With Aww to Boost Virtual Human Support
Dentsu Digital Inc. has signed a partnership agreement with virtual human AI…
PrimeNumber’s TROCCO Tools Expand into CDP Market
PrimeNumber Inc. will begin offering a new package called "TROCCO Segment Builder"…
CLUE Adds AI Chat Support to DroneRoofer for Safer Use
CLUE Inc., a company that develops drone-related software, has released a 24/7…
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