Customer Experience

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GIBRY and TB Next Boost Contact Centers with AI

GIBRY Inc. has teamed up with TB Next Communications Inc. to rethink how contact centers actually run, not just layer tools on top. The focus is simple. use generative AI,…

Willment and FlashIntel Japan form consulting partnership

Willment Co., Ltd. is pleased to announce that it has signed a…

Silver Egg Tech Partners with HeartCore to Add AI to CMS

Silver Egg Technology Co., Ltd. is pleased to announce that it has…

Rakus Co Launches AI Service for Delivery Mail Inquiries

"Haihaimail," an email marketing service provided by Rakus Co., Ltd., will begin…

TIS Adds Amazon Q AI Chat to Managed Support Service

TIS Inc., a member of the TIS INTEC Group, announces that it…

ELYZA reveals GenAI results for Sumitomo Mitsui Support

ELYZA Inc., which promotes the social implementation of large-scale language models (LLM),…

ENECHANGE adds MCP call feature to Slack Bot Collmbo

ENECHANGE Inc. is pleased to announce that it has added a new…

Toyokumo Inc Adds Address Entry Features to FormBridge

Toyokumo Inc. announced on the 17th that it will begin offering a…

HOUSEI Inc’s imprai ezBI Now Supports On-Premise LLM

HOUSEI Inc., a technology company that provides AI and DX solutions, is…

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