Customer Experience

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NTT DOCOMO Expands Global Streaming Ambitions with Japanese Content Hub in Thailand

NTT DOCOMO, INC. the leader of telecom industry in Japan, is making efforts to speed up its worldwide media plan by launching a Japanese content hub on a Thai streaming…

Yamato Enhances Customer Support with Oracle Gen AI

Yamato Contact Service, a contact center business under Yamato Holdings, has introduced…

RevComm Inc Launches MiiTel AI and Data Mining Report

RevComm Inc. has begun offering "Data Mining Reports" based on call big…

Cloud Circus Adds Knowledge Graph to IZANAI Chatbot AI

Startia Holdings, Inc. is pleased to announce that it has become possible…

Dentsu Group Unveils AI-Powered Contact Center Solution

Dentsu Inc. announced that its four domestic Dentsu Group companies have developed…

Sales Marker and Nikkei partner to redefine B2B marketing

Sales Marker Inc., which develops and provides "Sales Marker," a new growth…

Zeals Inc Launches AI Service Agent for Duncan via LINE

ZEALS Inc. has launched its AI customer service agent for “Duncan,” a…

invy teams up with Commune to boost growth via Referrals

Creative Hope Inc., which provides "invy," a service that provides end-to-end support…

Willment and FlashIntel Japan form consulting partnership

Willment Co., Ltd. is pleased to announce that it has signed a…

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