Customer Experience

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NTT DOCOMO Expands Global Streaming Ambitions with Japanese Content Hub in Thailand

NTT DOCOMO, INC. the leader of telecom industry in Japan, is making efforts to speed up its worldwide media plan by launching a Japanese content hub on a Thai streaming…

livepass Inc. Announces Next Product Strategy

livepass Inc. is pleased to announce that it is evolving from its…

Tokyo Gas Adopts “RightVoC by KARTE” AI VoC Solution

RightVoC by KARTE, a product provided by RightTouch Inc., which is transforming…

NetSuite Launches Field Service Management in Japan

Oracle NetSuite announced that with NetSuite Field Service Management, it will help…

STARFLYER and IBS to Boost STAR LINK Loyalty Platform

STARFLYER Inc., Japan's premium airline, has successfully upgraded its STAR LINK loyalty…

Adish and VOICHAT Team Up to Launch VOICHAT Support

VOICHAT Inc. is pleased to announce that it has entered into a…

Sony Biz Networks Inc Debuts New AI Chatbot “Assist AI”

Sony Biz Networks Inc. has announced "Assist AI Chat Bot." This generative…

BIZTEL and Dr.Tel Partner to Enhance Call Center Quality

Link Co., Ltd., the developer of the cloud-based CTI/call center system "BIZTEL,"…

Dialpad debuts AI-driven communication platform in Japan

Dialpad, Inc., which provides an AI-powered customer communications platform, has announced that…

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