Customer Experience

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Finatext Launches AI Role-Play Tool for Insurance Sales

Finatext Inc. has started offering ‘Finatext AI Sales Assist -AI Role-Playing-,’ a SaaS tool for insurance companies and agents. It uses generative AI to let users practice interactive sales conversations…

Kubell Partners Launches “Takushita” BPaaS BPO Service

Kubell Partner Co., Ltd. will begin offering "Takushita", a BPaaS (Business Process…

Meta Unveils AI Chatbot Feature to Start Conversations

Meta is reportedly developing a new AI chatbot feature that allows the…

Yamato Enhances Customer Support with Oracle Gen AI

Yamato Contact Service, a contact center business under Yamato Holdings, has introduced…

RevComm Inc Launches MiiTel AI and Data Mining Report

RevComm Inc. has begun offering "Data Mining Reports" based on call big…

Cloud Circus Adds Knowledge Graph to IZANAI Chatbot AI

Startia Holdings, Inc. is pleased to announce that it has become possible…

Dentsu Group Unveils AI-Powered Contact Center Solution

Dentsu Inc. announced that its four domestic Dentsu Group companies have developed…

Sales Marker and Nikkei partner to redefine B2B marketing

Sales Marker Inc., which develops and provides "Sales Marker," a new growth…

Zeals Inc Launches AI Service Agent for Duncan via LINE

ZEALS Inc. has launched its AI customer service agent for “Duncan,” a…

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