Customer Experience

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NTT DOCOMO Expands Global Streaming Ambitions with Japanese Content Hub in Thailand

NTT DOCOMO, INC. the leader of telecom industry in Japan, is making efforts to speed up its worldwide media plan by launching a Japanese content hub on a Thai streaming…

AI Data Launches Support Knowledge DB in AssistPro IDX

AI Data Corporation has launched a knowledge database for customer support. It's…

Mirai AI Secures Patent for Automated Call Technology

Softu Corporation, which provides the AI ​​automatic telephone answering service "Mirai AI,"…

AI Square Links QuickSummary2.0 with FastHelp Service

AI Square Inc. will begin offering a collaboration service with TechMatrix Corporation's…

MK System Links Salary Dream with Chatwork for DX Push

MK System Co., Ltd., which develops systems and provides cloud services for…

Starley’s Cotomo AI Adds New Chat Mode Feature

Starley Inc., which designs new relationships between humans and AI, has launched…

NeoJapan debuts neoAI Chat for desknet’s platform

NeoJapan Inc. will begin offering "neoAI Chat for desknet's," a generative AI…

ZETA introduces ZETA LP to enhance generative AI response

ZETA Inc., a leading CX improvement company that provides the ZETA CX…

DNP Unveils AI Chatbot for Business Document Utilization

Dai Nippon Printing Co., Ltd. (DNP) has developed the "DNP Document Structured…

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