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Genesys has introduced the Genesys Cloud Agentic Virtual Agent, built using Large Action Models. The goal is simple. Move customer service AI from answering queries to actually completing tasks across…
Genesys Advances Virtual Agents to Task Completion
Genesys has introduced the Genesys Cloud Agentic Virtual Agent, built using Large…
Temu teams with DEKRA to Boost Marketplace Quality
Temu is tightening its grip on product quality. The company announced its…
Advanced Media Replaces Spreadsheet Scoring with AI
Advanced Media has launched a dedicated product website for AmiVoice CQM Assist,…
Collective Path Inc. Buys “eventory” IP from US Firm
Collective Path Inc., provider of the event platform "eventory," is pleased to…
Aqualeaf Rolls Out Script-Free QR AI Chatbot SuttoChat
Aqualeaf Co., Ltd. has officially launched a new AI chatbot service called…
CAC identity and Persol Team Up on Call QA Automation
CAC identity Co., Ltd. and Persol Business Process Design Co., Ltd. announced…
CommerceX Holdings Gets ¥1.73B for DX and M&A
CommerceX Holdings has raised a total of 1.73 billion yen in its…
Netflowers Announces Launch of AI Chatbot Ai Button
Netflowers Inc. is pleased to announce the official launch of its AI…
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