Customer Experience

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NTT DOCOMO Expands Global Streaming Ambitions with Japanese Content Hub in Thailand

NTT DOCOMO, INC. the leader of telecom industry in Japan, is making efforts to speed up its worldwide media plan by launching a Japanese content hub on a Thai streaming…

NTT DOCOMO Expands Global Streaming Ambitions with Japanese Content Hub in Thailand

NTT DOCOMO, INC. the leader of telecom industry in Japan, is making…

ElevenLabs Promotes AI Voice Agent for Customer Service

ElevenLab Japan LLC, a global leader in AI voice research and technology,…

Shinka and SB C&S Form Capital and Business Alliance

Shinka Co., Ltd., which develops and sells the AI ​​communication integration platform…

AI Dig v3 turns contact center data into knowledge

S&I have rolled out AI Dig v3, and the pitch is simple.…

JOLS Launches Healthcare AI Chatbot Service

JOLS Co., Ltd. has introduced a new AI-powered solution designed to deliver…

NineOut Introduces ‘Knowledge’ AI Data Platform

NineOut Inc. has launched a new feature called Knowledge. The goal is…

FANCL Introduces MOBI BOT AI Vector Search Chatbot

Mobilus Corporation, a developer and provider of CX solutions for contact centers,…

Mizuho Bank deploys PKSHA VoiceAgent in contact center

PKSHA Technology Inc. is pleased to announce that in collaboration with Mizuho…

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