Customer Experience
Trusthub Enhances Customer Engagement with Braze to Drive Business Growth
Braze Inc. is a top customer engagement platform based in Minato-ku, Tokyo. CEO Atsuhisa Mizutani leads the company. They announced that Trusthub Inc., which runs the trading card marketplace Clove, has chosen Braze. This move aims to boost customer satisfaction and help Trusthub grow its business. CEO Taketaka Okake leads Trusthub, headquartered in Chiyoda-ku, Tokyo. Clove launched in 2020. It helps users buy, sell, and distribute popular trading cards. These include "Yu-Gi-Oh!", "One Piece," and "Pokémon." The platform has experienced rapid growth. It now has over 400,000 users as of September 2024. The annual growth rate is more than 525% from January 2023 to 2024. The trading card market is diverse, with customers engaging for different reasons—whether for collecting (rarity and design), gameplay (strategy and performance), or investment (future value…
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SoftBank Corp launches “HacoBuddy” to help improve on-site productivity through digital transformation
SoftBank Corp. will begin offering "HacoBuddy," a service for the construction industry that supports digital…
Leading Mark, the provider of “Mikiwame,” raises 1.62 billion yen in funding and simultaneously releases a new product, “Mikiwame Management”
Leading Mark Inc., which provides the HR platform "Mikiwame" to reduce "recruitment mismatch" and "employee…
The Impact of 6G Technology on Japan’s Future Smart Cities
Introduction As the global competition toward 6G technology is on the rise, Japan is distinctly…
Giftpad announces collaboration with Otsuka Pharmaceutical for “Health and Productivity Management Connecting Support ONLINE”
GiftPad Inc., which supports digital transformation for local governments and companies, is pleased to announce…
Latest Customer Experience
Hakuhodo Unveils “Virtual Salesperson” Service Prototype Using Generative AI for Enhanced Customer Engagement
Hakuhodo Inc. has announced the development of a new service prototype called "Virtual Salesperson," leveraging generative AI to enhance consumer…