ITOCHU Techno-Solutions Corporation will begin offering “SAILOR Assessment,” a service that supports the automation of network operations for telecommunications carriers. In recent years, telecommunications networks have become more sophisticated and complex, and consequently, operational costs have been on the rise. This service evaluates the current state of network operations, visualizes challenges, and presents an improvement roadmap toward automation. Based on the framework of the international standards organization TM Forum, it objectively evaluates the Autonomous Networks Level (ANL) and supports improvements in operational efficiency and the sophistication of service delivery processes.
In recent years, the proliferation of 5G, IoT, and generative AI has led to a diversification of connected devices and an increase in data traffic. While some operations, such as network monitoring, are being automated, many operations still rely on human intervention.
Against this backdrop, interest in AI-powered “autonomous networks” is growing. In the telecommunications industry, as efforts to achieve network autonomy accelerate, there is a growing need for indicators and frameworks to objectively assess a company’s level of autonomy.
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SAILOR Assessment is a collaborative consulting service that analyzes the operational status of communication networks, clarifies the progress of automation, and proposes future improvement plans. It offers three service tiers, with the entry-level model starting at 3 million yen (excluding tax).
This service evaluates the level of automation for each operational task, such as incident response and configuration changes, based on the TM Forum’s evaluation framework, and visualizes the progress of autonomy. It makes it possible to clearly identify the gap between the current situation and the goal, and to organize the issues that should be prioritized.
Furthermore, based on the evaluation results, we will organize the application areas of AI utilization and autonomy, and formulate a 1-3 year roadmap to systematically support the introduction of autonomous networks. We will also provide support with a view to obtaining official ANL certification from the TM Forum.
CTC has 11 certified autonomous network evaluators from the TM Forum, making it the second largest organization in Japan in terms of the number of certified individuals (as of May 2026), demonstrating its high level of expertise in the telecommunications industry. Based on the evaluation results from this service, we will support the realization of autonomous networks with a view to actual operation, including the application of AI for automating operational tasks and the introduction of automation tools.
Going forward, CTC will continue to strengthen its expertise in the field of autonomous networks, promote initiatives toward the autonomy and sophistication of communication networks, and support the digital transformation of telecommunications carriers.
SOURCE: PRTimes


